Sofía Llorca Ron Email & Phone Number

Spain

Benidorm, Comunidad Valenciana / Comunitat Valenciana, España

- Organización y gestión de eventos.- Coordinación y comunicación con los departamentos del hotel implicados en el evento.- Atención, asesoramiento y orientación de los clientes antes del evento.- Cotización de peticiones fijando tarifas de alojamiento, golf, restauración y salones.- Realización de visitas de inspección.- Emisión y firma del contrato.

- Gestión de pedidos de compra de grandes volúmenes a proveedores internacionales y alta de productos.- Contacto directo y diario con los proveedores principales.- Entrada de albaranes de material recepcionado.-Revisión de facturas y gestión de discrepancias con proveedores en distintos idiomas.-Contrataciones con transitarios, seguimientos de embarques y.

Vanbrugh House Hotel

As Reception Duty Manager, I was responsible for the Reception and Housekeeping team indelivering exceptional service for a 24 rooms boutique hotel in the city centre of Oxford (UK). Position of great responsibility: in charge of all hotel operations in the absence of the GM. Ensured Maximum room occupancy and encouraged the team to boost sales. Dealt with.

Londres, Inglaterra, Reino Unido

Assisted, during my Masters', my mentor from Oxford Brookes University, owner of the Hospitality Consultancy "A Bright Approach" in different matters related to the Hospitality and Tourism Industry. Invited to to co-host industry events like "Advice Clinic" at The Travel Technology Europe Show, held in London in February 2020. This gave me a first-hand.

Oxford, Reino Unido

Welcomed guests to the hotel, checked them in and out, allocated them in rooms, managedreservations and cancellations, offered tourist information, handled guest inquiries and complaints. Undertook general office duties (phone, email, preparation of reservations...), administered the general petty cash system and float in an accurate manner.

Huelva, España

My duties in Europe Direct ranged from the organization and management of events to the day-to-day running of the office. Some of these activities consisted in:- Organizing and giving meetings and conferences, providing information about different Europe-related topics and resolving different queries.- Participating and managing team meetings and other.

Punta Umbría, Huelva

After doing my Internship, I stayed in the company as a "Hotel receptionist". I undertook front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a superb customer service experience. I built a good rapport with all guests and resolved any complaints/issues quickly. I ensured that all reservations and.

Punta Umbría, Huelva

My first work experience in the Hospitality and Tourism Industry was at Barceló Hotels and Resorts. Thanks to my university, I had the opportunity to do an internship as a hotel receptionist at Barceló Punta Umbría Mar in Huelva during the summer of 2016. It was a very enriching experience and I really enjoyed it. Si

Máster Universitario En Formación Del Profesorado De Eso Y Bachillerato, Fp Y Enseñanzas De Idiomas, Education

Master'S Degree In International Hotel And Tourism Management, Distinction

Doble Grado En Administración Y Dirección De Empresas Y Turismo

Bachelor'S Degree In Business Management & Tourism (Erasmus)