Sofía Negrete Chavez Email & Phone Number

Austin, Texas Metropolitan Area

Austin Champion for IS&T Belonging and Equity program.

Https://Www.Apple.Com/Diversity/

Austin, Texas Metropolitan Area

Austin, Texas, United States

Austin, Texas Metropolitan Area

Austin, Texas Area

Austin, Texas Area

•Lead for LATAM • Global Processor for Purchase Requisitions and Purchase Orders with an audit rate greater than98% . •Participate in process improvement initiatives, special concentration in LATAM projects.• Part of the internal groups for Consistency and Awareness , where we provide solutions and upgrades to our processes. • Interaction with internal partners globally, and cascade of information from vendors to the proper channel of business. • Manage internal tools that allow us to follow SOX Compliance.

Austin, Texas Area

Highly experienced collections analyst:• Manage over 500 Service accounts for High Ed institutes and Apple Service Providers. • Promoted in March 2015 to the LATAM team. • Manage the accounts for our Top Wholesale Distributors of Technology in Latin America. • Manage our Biggest Retailer and Reseller accounts in LATAM. (Mexico,Peru,Chile,Brasil,Argentina,etc).• Consistently exceed monthly and quarter end metrics , 98% current. • Reconcile and significantly reduce past due items. • Work with cross functional teams, Logistics, Comercial, Sales, Credit, Billing, Rebates,Channel Operations, Sales Finance, to maintain accounts up to date. • Contact customers to collect, reconcile, verify disputes and pending issues.• Prepare outstanding account statements. • Refund credit balances. • Train peers for Brasil, Mexico, Colombia and Chile regional accounts.

Austin, Texas Area

Service provider support for Latin America. •Provide support to AppleCare service providers for LATAM.•Provide feedback to our business partners, about our policies and procedures, and how to handle them. • Follow up on service orders.

Austin, Texas, United States

Supsa Apodaca México

Communication Lead for Whirlpool Corp. Manage communication for the Top Mount Refrigeration facility in Apodaca México. Suburb of Monterrey México.- Cascade the information that comes from headquarters to the refrigeration facility.-Create and implement campaigns that help to achieve the goals of the company. -Provide employees with the credibility and basic knowledge of all the activities that are being held and developed on the manufacturing plant. -Apply GPTW (Great Place to Work) Surveys. - Manage and update all the information that is distributed through the different media sources that we have access to.- Coordinate all the events that we sponsor. -Developed public affair skills and create new engagement programs ; such as contests, meetings and courses for syndicalized people.

San Pedro, Garza García

I worked on the Investigation and Logistics department for the Hardware area of the videogame console XBOX 360 , for Microsoft. Where I was in charge of all the investigation cases that were held in portuguese for Brazilian customers.-Create new channels of communication between Xbox and Customer. -Manage all the issues that a brazilian customer could have with a xbox hardware product and provide fast and lean solutions. -Have weekly meetings with Microsoft Corp and our Distributor in Brazil to coordinate the business logistics of the company.

El Paso, Texas Area

-Provide healthcare services and work as caregiver for a terminal patient, starting with my first nursing courses and having the opportunity of traveling to M.D Anderson Cancer Research Center in Houston Area for several times.

Language instructor for a nationwide program held by Berlitz International. -Provide competitive language business program to Verizon Wireless Employees in Spanish and Portuguese. -Work through and online platform developed by AT&T.

Master Of Business Administration - Mba, Business Administration And Management, General

Associate Of Arts And Sciences (A.A.S.), Communication, Journalism, And Related Programs, Communication

Activities and Societies: - Member of the Honor Student Society, - Member of the Board of the Communication Department. -Member.

High School Diploma

Activities and Societies: Theater,Choir,Dance Clubhttps://en.wikipedia.org/wiki/Monterrey_Institute_of_Technology_and_Higher_Education,_Mon.

Exchange Program In Brazil, Social Work

Activities and Societies: Exchange program experience, lived in Joao Pessoa Paraiba, Brazil. Collaborate with non-profit organization.

Life

Taller de vida con el reconocido maestro, director de teatro, Rafael Perrin.

Coaching, Life, Taller Super Mujer/ Transformacional/ Life Coach

Activities and Societies: Taller de vida para mujeres.Taller de Coaching con Bere Ramos, reconocida Life Coach.

Coaching, Life, Taller Transformacional/ Life Coach

Activities and Societies: Vota 4, Transformacional, Despierta, Evoluciona, ViveTaller de Coaching con Camilo Fernandez Casado, reconocido.