Project Manager
Current- Project Manager in the Orienration and Onboarding team with extensive experience in coaching, quality assurance, training and team management. Within Modsquad I work with three big clients across different industries.
- Elaborating materials for training (videos, canva decks, presentations, practice activities, kahoots, etc.) and creating and updating resource sites.
- Monitoring and guidning the learning curve of +30 advisors monthly. Processing data and elaborating reports based on the results.
- Managing the lifecycle of contractors, including recruiting, onboarding, orientation and removal from projects.
- Provided personalized coaching and performance review for a team of 50+ advisors.
- Collaborating with the different departments whitin the projects to define goals and ensure deliveries are met within expected timelines.