Project Manager
CurrentProject Manager in the Orienration and Onboarding team with extensive experience in coaching, quality assurance, training and team management. Within Modsquad I work with three big clients across different industries, displaying versatility and a wide range of skills. For one of the clients I coordinate a 50 people team and manage their daily operations.● Elaborating materials for training (videos, canva decks, presentations, practice activities, kahoots, etc.) and creating and updating resource sites. ● Monitoring and guidning the learning curve of +30 advisors monthly. Processing data and elaborating reports based on the results. ● Managing the lifecycle of contractors, including recruiting, onboarding, orientation and removal from projects. ● Provided personalized coaching and performance review for a team of 50+ advisors. ● Collaborating with the different departments whitin the projects to define goals and ensure deliveries are met within expected timelines.● Managed project budgets and schedulings for a team of 50+ advisors.