Omar Ghazi Email & Phone Number

Fort Collins, Co, Us

Bellevue, Washington, Us

Westlake, Texas, Us

As a product manager for the Manufacturing ecosystem, I created product integration roadmaps and implemented their go-to-market efforts. I identified strategic partnerships with 3rd party suppliers that worked with any one of the ECI Manufacturing ERPs to provide our customers with the most robust ERP software experience for small to medium sized businesses. I managed a highly interactive API ecosystem framework for our development team to leverage and build-upon world-class integrations. I developed pricing strategies and trained the business on how to position, sell, and market the integrations/API's by creating collateral, and website content for products that appeal to customers. I worked in a cross-functional team both local and remote and I believe that a good communicated team is key to success. Especially when I make product decisions, communicate to stakeholders, and help shape the near-term and long-term future of ECi Manufacturing.I am very passionate about explaining new technology to my peers and customers and I love to interact with my customers to understand their needs and responsibilities. I am highly data driven, results-oriented, and I thrive on customer feedback. My goal is to not only help to bring products to market fast but also products that everyone will benefit from and love. This includes the product functionality, experience, look, and feel.

Westlake, Texas, Us

I managed the $24m JobBOSS business with 4-6% YoY growth. Out of the many areas where I helped enhance the business, I was responsible in gathering and interpreting the voice of the customer, voice of sales, while incorporating corporate alignment strategies. I managed the business goals, initiatives, and product features all the way from ideation to post launch and deprecation. I built competitive analysis to help create content for marketing and sales tools, collateral, and training for all the customer and prospect-facing teams to help win deals anywhere within the realms of small to medium size enterprises. I also owned the pricing strategies and led multiple price increases to address the additional value provided to our customer base with rapid product enhancements.Building innovative integrations such as Machine Intelligence and Machine Health Monitoring, I led the way to introducing modern manufacturing concepts such as Industry 4.0, IIOT, and predictive analytics, to historically tech-laggards of the manufacturing industry (SMB's). Additionally, I worked with internal technical teams such as professional services, support, and development to drive our product growth, vision, and accelerate our go-to-market process by prioritizing our development roadmap for the on-prem, cloud-based, SaaS software.I believe that helpfulness, collaboration, transparency, and customer empathy were the key ingredients to a winning formula for the success of the JobBOSS business

St. Louis, Mo, Us

As a global product manager, I had responsibility for Emerson’s temperature sensor ($40 million annual sales) business portfolio. I performed market research for customer needs as related to product updates and additions to define business strategies for the product lines. I measured product performance and profitability, create product pricing, product marketing and sales tools, sales training and support. Additionally, I was responsible for product planning and execution through the product life-cycle. From gathering and prioritizing market and product requirements, defining the product road-map, and working closely with design, manufacturing, project managers, and development team my goal was to ensure customer satisfaction and meet revenue goals in alignment with the organizations overall strategy and goals.

St. Louis, Mo, Us

As a product approvals engineer in a multi-national and cross-functional environment, I provided technical expertise of national and international standards requirements on Emerson’s temperature products. I created product strategy plans and procedures per the standards, performed design analysis, reviews, and rigorous testing on proprietary designs at an ISO/IEC17025 calibrated lab. From testing and design review, I pursued hazardous location certification with nationally recognized agencies through detailed test reports, and compliance reports to prove product compliance. In addition, I provided technical support to sales centers, service centers regarding hazardous location approvals and improved response service efficiency by more than 60%. I also maintained existing product certification routinely as designs were modified, certificates expired, or when national standards were updated in order to guarantee the safest and highest quality solutions to our customer. As a heavy user of Microsoft Excel, and other Microsoft Office suite products, I drove lead time initiatives through continuous process improvements by creating tools and guides for the Product Approvals group. I was also responsible for leading third party certification agency audits to demonstrate production maintenance to certified designs and improving audit efficiency by 75%.

At Fourware, LLC my responsibility as the sole technician was to assemble and test sophisticated circuit designs. I analyzed and functionally tested these designs for optimal performance. As customer orders and demands fluctuated, I was able to demonstrate exceptional focus and independent skills while self-managing large projects and meeting aggressive deadlines by 100%.

Moline, Il, Us

• Functionally tested prototype boards by electrically and mechanically stimulating to extreme conditions• Identified and troubleshot failures in prototypes and warranty returns• Performed various tasks including research on wireless communication, circuit protection and sensors• Communicated with design engineers, technicians and product managers in a team-oriented environment• Created and updated schematics with engineering changes using CAD software

Fargo, Nd, Us

• Resolved PC/laptop issues by providing technical support to students and faculty• Demonstrated responsibility by operating costly machinery such as Op Scan/Scantron machine and plotters• Maintain record of daily transactions of reserving equipment such as laptops, digital cameras, projectors etc.• Record and track problem-based information in a system that uses appropriate escalation methods to ensure each issue is resolved on-time• Refer to technicians for service resolving hardware/software problems or defective products

Menomonee Falls, Wisconsin, Us

• Awarded Employee of the Month for outstanding customer service and being an asset to the company by commercializing credit cards• Demonstrated integrity by thoroughly completing cash/check and credit card transactions• Acquired communication skills by resolving conflicts between customers and staff

• Improved analytical skills by determining the best methods to level pool tables• Developed communication and interpersonal skills by providing post-sales services

Full Stack Web Development Certification, Computer Software Engineering

Bachelor Of Engineering (B.E.), Electrical And Electronics Engineering