As an aspiring Business Analyst with a strong foundation in data analysis, I bring a unique blend of technical expertise and strategic thinking to the table. With a Master of Technology specializing in Enterprise Systems and Business Analysis, I have academic experience in utilizing data analytics tools like Power BI, Tableau to extract actionable insights from complex datasets. My work on optimizing websites through comprehensive SEO strategies and analyzing retail sales data to drive business growth reflects my ability to translate data into meaningful business decisions.I am passionate about helping organizations make data-driven decisions, improve operational efficiency, and enhance customer engagement. With experience in IT support specialist, service desk analyst and inventory management, I possess a diverse skill set that enables me to adapt quickly and contribute effectively to dynamic environments. I am eager to leverage my analytical capabilities and problem-solving skills to embark on a career as a Data Analyst, where I can continue to grow and make a meaningful impact.
Woolworths Group Limited, Act.
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Inventory And Replenishment Team MemberWoolworths Group Limited, Act. Nov 2019 - PresentCanberra, Australian Capital Territory, AustraliaResponsibilities:1. Ensure all inventory and stock management systems are maintained accurately, within the agreed parameters and in real-time.2. Complete all necessary stock takes and cycle counts accurately and on time.3. Work with the Inventory Manager and WHS Manager in upholding WHS regulations.4. Maintain merchandising standards as will be set out; these include stock management, cleaning, shelf/stock presentation and shelf ticketing.5. Move stock around as needed to promote a more effective picking environment in line with fluctuating sales volumes.6. Replenish shelves with products from the store's stockroom or warehouse.
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It Support SpecialistCapital Build Pty Ltd Oct 2023 - Apr 2024Canberra, Australian Capital Territory, AustraliaResponsibilities:1. Assist in the management and support of our IT systems, ensuring they meet the unique needs of company.2. Create and manage users in the company's Microsoft Administrator with a managed role.3. Oversaw security and compliance of company, tracking all activities for the purpose of compliance.4. Managed maintenance and content rotating/updated on the company website.5. Worked to manage the company Xero account and create Invoices, and quotes when required.6. Managed the company's administrative sector, responding to customer inquiries and Solving problems by phone and email.7. Analyze and recommend new technology, upgrades, and services for company. Participation in the continuous improvement of existing and new helpdesk processes. -
Technical Support SpecialistCapital Build Pty Ltd Jul 2023 - Oct 2023Canberra, Australian Capital Territory, AustraliaThis internship was a part of my Professional Year program which requires me to attend 3 months of internship in my qualified role.Responsibilities and Learnings:1. Understanding how the business work and identifying business requirements was the essential part to start with.2. Meet one-on-one with various department managers to understand their needs.3. Identifying issues within the workflow system and online presence of business.4. Improving the internal system using project management tools to track the progress of sites.5. Maintaining the website and social media presence of the company to imrpove the business sales.
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Assistant Department ManagerWoolworths Group Limited Dec 2021 - Jun 2022Weston Creek, Australian Capital Territory, AustraliaResponsibilities:1. Assist in planning and organizing the nightfill schedule to ensure adequete staffing and workload management.2. Oversee and coordinate the nightfill team, ensure that tasks are distributed evenly and completed on time.3. Monitor team performance, provide guidance, and assist in training new team members.4. Ensure that shelves are stocked with the correct products followiing company's standard.5. Interact with customers, provide assitance, answering queries, and resolving any complaints effectively.6. Prepare for store promotions, sales, or seasonal changes by ensuring that required stock is readily available.
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Technical Support Help DeskGenpact Private Limited Jan 2018 - Oct 2018Hyderabad, Telangana, IndiaResponsibilities:1. Coordinated, resolved and handled customer service contact and requests from all platforms (emails, chat, phone, DM’s), with on brand responses, in a timely & efficient manner.2. Worked in a fast-paced environment, no two days are ever the same3. Supported Customer Experience Team Lead with fulfilment checks and liaising with postal services to ensure orders are being dispatched in line with our service level agreements.4. Reviewed payment portals, processing chargebacks, and working with our fraud prevention programs 5. Demonstrated effective communication, initiative, and a can do attitude in your work, liaising closely with other team members and internal stakeholders
Mohammed Sohaeb Shaik Education Details
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Indus InstituteInformation Technology -
Enterprise System And Business Analysis -
Mechanical Engineering
Frequently Asked Questions about Mohammed Sohaeb Shaik
What company does Mohammed Sohaeb Shaik work for?
Mohammed Sohaeb Shaik works for Woolworths Group Limited, Act.
What is Mohammed Sohaeb Shaik's role at the current company?
Mohammed Sohaeb Shaik's current role is Data-Focused Business Analyst | Power BI Specialist | SEO & Data Analytics.
What schools did Mohammed Sohaeb Shaik attend?
Mohammed Sohaeb Shaik attended Indus Institute, Federation University Australia, Jawaharlal Nehru Technological University.
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