At eXtra, our team prioritizes impeccable service planning, enriched by my Bachelor's in Information Systems from Middlesex University. This educational foundation empowers me to navigate the complexities of service operations, particularly for esteemed brands like SAMSUNG and HAIER, ensuring high-quality customer experiences.My tenure at wiFEX honed my competencies in supply chain analytics and help desk support, leading to improved customer satisfaction and streamlined service delivery. My commitment to safety, inventory management, and operational excellence reflects a continuous quest for service perfection, leveraging robust analytics and strategic insights.