As a business analyst with a master's degree in business analytics and a background in marketing and customer service, I have a passion for leveraging data to drive business growth and achieve organizational goals. In my most recent role as a night auditor manager at Accor Hotels, I conducted daily financial audits, presented comprehensive reports to senior management, and led and motivated my team to ensure smooth hotel operations during night shifts. I also facilitated seamless operations by optimizing processes for various departments through collaborative working. Through my efforts, I significantly reduced guest complaints by 20% and guaranteed 100% accuracy in financial reporting.Previously, I worked as a sales and marketing specialist at Rabih Trading, where I applied my marketing skills and data analysis expertise to identify and acquire new customers, conduct market research, and monitor consumer trends. I consistently surpassed sales targets for two consecutive months, reflecting my ability to generate valuable insights and implement effective strategies. I also nurtured strong customer relationships, fostering loyalty and satisfaction. Additionally, I have three years of experience as an account manager at Circuit | Draftfcb, where I managed a portfolio of four major clients and orchestrated the development and execution of tailored advertising campaigns, ensuring client satisfaction and project success.I am seeking roles where I can continue to utilize my data analytics, marketing, and customer relations expertise, and contribute to the success of innovative and dynamic organizations. I am a highly motivated and dynamic professional, with a keen attention to detail, a strong sense of responsibility, and a commitment to fostering inclusivity.