Sohaib Minhas Email & Phone Number

Australia

I worked in the role of the Night Auditor and Manager at Accor Hotels, at two Accor properties across Melbourne and Tasmania. I conducted daily financial audits, guaranteeing 100% accuracy in financial reporting. Effectively communicated and presented financial reports to senior management, offering comprehensive analysis critical for strategic decision-making. Led and motivated my team, and ensured smooth hotel operations during night shifts, significantly reducing guest complaints by 20% throughcollaborative efforts and streamlined processes across departments.Additionally, facilitated seamless operations by managing team members and optimizing processes for various departments through collaborative working. Planned guest excursions, resolving conflicts, and problem-solving, resulting in positive guest feedback and heightened customer loyalty. Actively engaged in onboarding and mentoring new employees, ensuring they had a strong foundation for success within the organization. Through adept conflict resolution, attentive listening, innovative problem-solving, and strong interpersonal communication skills, I consistently delivered outstanding customer service, enhancing overall guest satisfaction.

Punjab, Pakistan

Through strategic analysis and targeted initiatives, I drove business growth. Conducted thorough analysis of sales and marketing data to extract valuable insights and trends, informing decision-making processes. Proactively identified and acquired new customers through targeted marketing and sales efforts, expanding our client base effectively.Conducted comprehensive research, and identified opportunities for new products, analyzed competitor landscapes, and monitored consumer trends, enabling informed business strategies. Maintained strong customer relationships, fostering loyalty and satisfaction.My track record includes consistently surpassing sales targets for two consecutive months, reflecting my dedication to achieving and exceeding goals. Through a combination of analytical skills, strategic thinking, and customer-focused approaches, I played a pivotal role in driving success in sales and marketing initiatives.

Pakistan

I served as the primary account manager and liaison for a portfolio of four major clients, nurturing long-term relationships and understanding their advertising needs to ensure satisfaction. Collaborated seamlessly with cross-functional teams, orchestrating the development and execution of tailored advertising campaigns aligned with client objectives.From ideation to execution, I oversaw the complete project workflow, ensuring all deliverables were met within specified time frames and budgets. Proactively addressed project challenges, and implemented measures to resolve issues promptly, ensuring client satisfaction and project success. Prepared comprehensive reports and presentations that succinctly summarized campaign performance, providingactionable insights to inform strategic decisions for the clients.My dedication to client-centric solutions and meticulous project management consistently contributed to client retention and campaign effectiveness in my tenure in the role.

Master'S Degree, Business Analytics

Masters Of Business Administration, Marketing, 3.2 Cgpa

Bachelor Of Business Administration (Bba), Marketing

Education record