As a Solution Architect for the System of Engagement Layer, I am responsible for architecting and implementing the API experience layer for all digital channels within the Omni-Channel Platform. This role involves designing RESTful services and ensuring seamless integration with various backend systems to deliver a consistent and personalized experience across multiple customer touchpoints. My work includes handling processes related to loyalty, activation, post-activation, BTL/ATL offers, online store integration, Elastic Path, and PLM (Product Lifecycle Management)

In my role as EAI Design Lead at Mobily Telecom, I have successfully delivered several strategic projects, demonstrating deep expertise in application integration and telecommunications solutions. My key accomplishments include:· Strategic Project Leadership: Spearheading the design and execution of major Mobily strategic projects:· GSM Business Scenarios: Possessing solid design and development experience in GSM business scenarios, including Package Activation, Package Conversion, Transfer of Ownership, MNP Port In/Out, Penalty System, Promotions, and Supplementary Services.· Business Alignment: Ensuring that all solutions are meticulously aligned with business requirements, thereby maximizing operational efficiency and effectiveness.· Cross-Team Communication: Excelling in communicating with various teams (Siebel, Billing, Eportal, MDM, Comptel, etc.) to capture precise EAI-related changes and requirements.· Telecom BSS Solution Design: Exhibiting in-depth knowledge in designing telecom Business Support System (BSS) solutions, contributing to the technological advancement of the organization.· Software Lifecycle Participation: Actively participating in the complete software lifecycle to deliver projects. This encompasses design, low-level design (LLD) development, testing, release process, and providing User Acceptance Testing (UAT) support.· Operational Support: Providing critical support to the operations team in identifying and resolving production issues, thereby ensuring uninterrupted service and enhanced customer satisfaction.Throughout my tenure at Mobily Telecom, my contributions have significantly shaped the IT infrastructure, delivering robust, scalable, and innovative solutions that have been integral to the company's success

Architecting and Managing Enterprise Ecommerce Products, about 3 to 5 million US Dollar Yearly Revenue, having more than 1 million clients, providing scalability and best user experiences to the clients.Have Maintained world’s top ranking site in speech technologies under Xiosoft Corp.