*Managing the Security Incidents mailbox which served as the central hub for reporting security incidents and conducting initial triage where appropriate and escalating to specialists wherein appropriate.*Respond to where appropriate , resolve security incidents wherein appropriate using Service Now platform.*Corresponding to data disclosure incidents reported. Initialising triage, conducting interviews with relevant users and ensuring timely report to data privacy/legal for review under GDPR

*Managing the Information security mailbox which served as the single point of contact globally for colleagues to resolve queries under Information Security and provide associated guidance on information security.*Respond to and where appropriate resolve and escalate security incidents wherein reported via Service Now platform.*Review and assess risk associated with security exceptions for usage of externally removable storage devices, local admin privileges and accessing non-standard software applications.