Sohail Mohammed

Sohail Mohammed Email and Phone Number

Sr. Service Delivery Manager @ Deloitte | Managed Services | Client Relationship | Strategic Planning | IT Operations @ Deloitte
new york, new york, united states
Sohail Mohammed's Location
Milton, Ontario, Canada, Canada
Sohail Mohammed's Contact Details

Sohail Mohammed work email

Sohail Mohammed personal email

About Sohail Mohammed

Dynamic, hands-on, results oriented professional equipped with 20+ years of IT related success, with experience in a management role. Background includes System Administration, Service Delivery/Management, IT Operations and Project Management. Highly effective in technical and leadership acumen.

Sohail Mohammed's Current Company Details
Deloitte

Deloitte

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Sr. Service Delivery Manager @ Deloitte | Managed Services | Client Relationship | Strategic Planning | IT Operations
new york, new york, united states
Website:
deloitte.com
Employees:
295722
Sohail Mohammed Work Experience Details
  • Deloitte
    Sr. Service Delivery Manager
    Deloitte Jan 2022 - Present
    Toronto, Ontario, Canada
    Managing Insurance Industry clients using Deloitte's InsurCloud (Guidewire Suite & Microservices) and FinCloud (Microsoft Dynamics 360) Managed Services offerings
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  • Scotiabank
    Slo Lead /Service Management Consultant
    Scotiabank Oct 2021 - Jan 2022
    Greater Toronto Area, Canada
    Worked as lead on a project to refine SLO (Service Level Objective) standards and process, validating and updating SLO's for key portfolios, leveraging availability data using Dynatrace and Splunk, creating consolidated CIO Level SLO Dashboard.
    View
  • Ibm
    Service Delivery Manager
    Ibm Jul 2012 - Oct 2021
    Toronto, Canada Area
    Led delivery teams to ensure contracted services are delivered as per commitment by the organization; Actively participate in projects as well as incident, problem and change management. Served Workplace Safety Insurance Board (WSIB), Laurentian Bank and Canadian Imperial Bank of Commerce (CIBC/INTRIA).
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  • L&T Infotech Financial Services Technologies Inc.
    Sr. Service Management Consultant
    L&T Infotech Financial Services Technologies Inc. Jul 2011 - Jul 2012
    Mississauga, Ontario
    Led audit of the Incident, Problem and Change Management Processes to support Continual Service Improvement in a fund management environment supporting multiple financial institutions as clients.
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  • Wind Mobile
    Service Delivery Manager
    Wind Mobile Nov 2009 - Jul 2011
    Toronto, Canada Area
    Single point of contact for all IT production services and issues reporting directly to Director IT Infrastructure and Operations. Responsible for cross-tower oversight of change, incident, and problem management.
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  • Hewlett-Packard - Managed Services
    Customer Service Manager / Account Lead
    Hewlett-Packard - Managed Services Nov 2006 - Oct 2009
    Toronto, Canada Area
    Service Delivery Lead, coordinating operational support and readiness with multiple towers and support areas for a major Canadian Bank (CIBC).
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  • Hewlett-Packard - Managed Services
    Technical Consultant - Unix
    Hewlett-Packard - Managed Services May 2004 - Oct 2006
    Responsible for the availability of more than 100 critical healthcare systems on a 7x24 basis acting as a SPOC/Account Service Lead for unix tower for multiple healthcare accounts.
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  • University Health Network
    Technical Specialist
    University Health Network Sep 1998 - Apr 2004
    Toronto, Canada Area
    Provided technical support for University Health Network and Mount Sinai Hospital production and development of UNIX based systems.
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Sohail Mohammed Skills

Incident Management Itil It Operations Change Management Management Problem Management Service Management Project Management Business Analysis Information Technology Unix It Strategy Managed Services Disaster Recovery It Management System Administration Integration Resource Management It Operations Management Telecommunications It Service Management Release Management Strategic Planning Implementation Methodology Implementation Management Client Relations Business Process Analysis Service Costing And Optimization Sla Reviews Contract Negotiations And Management Hp Products

Sohail Mohammed Education Details

Frequently Asked Questions about Sohail Mohammed

What company does Sohail Mohammed work for?

Sohail Mohammed works for Deloitte

What is Sohail Mohammed's role at the current company?

Sohail Mohammed's current role is Sr. Service Delivery Manager @ Deloitte | Managed Services | Client Relationship | Strategic Planning | IT Operations.

What is Sohail Mohammed's email address?

Sohail Mohammed's email address is so****@****ail.com

What schools did Sohail Mohammed attend?

Sohail Mohammed attended Loyalist College, Sheridan College.

What skills is Sohail Mohammed known for?

Sohail Mohammed has skills like Incident Management, Itil, It Operations, Change Management, Management, Problem Management, Service Management, Project Management, Business Analysis, Information Technology, Unix, It Strategy.

Who are Sohail Mohammed's colleagues?

Sohail Mohammed's colleagues are Darshan Dhoriya, Shazia Munawwar, Giri Prasad, Khiem Nguyen, Margaret Taonga Ndhlovu, Aamer Jaber, Carol Losada.

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