Client Strategy Leadership Positions Across Jpm Strategic Partnership Program And Global Equities
New York, United States
1) Global Account Management Lead: Strategic Partnership Program Top Institutional Clients (cross-product)Designed and executed 5-year account management program across top 200 Markets & Securities Services clientsIMPACT: +500BP (~$4B) REVENUE GAIN, #1 MARKET SHARE WITH ASSET MANAGER, HEDGE FUND, AND SOVEREIGN WEALTH FUND CLIENTS ACROSS FICC, EQUITIES, CUSTODY & PRIME SERVICES• Leveraged client knowledge and needs with internal business strengths to achieve win-win business outcomes• Partnered with 20+ global relationship managers to create cross-asset client action plans to enhance revenue, ROI• Managed quarterly updates for 200 clients to CEO / senior leadership, delivering insights and recommendations• Developed KPIs with senior management to measure program, client and relationship manager success2) Global Head of Client Account Management & Client Strategy: Institutional EquitiesMember of Global Equity Sales Management Committee (direct report to Global Head of Distribution)Drove a globally integrated client strategy program managing 15 people conducting 500+ client review meetings per yearIMPACT: +400BP (~$700M) REVENUE GAIN, TOP 2 BROKER (MKT SHARE), TOP 3 IN 85% CLIENT VOTES • Established strong global relationships with key buy-side contacts and hosted broker liaison roundtables• Improved and globalized Account Management processes to drive revenue across advisory, execution, prime & derivatives, including developing new CRM sales tools for monetization of resources and client prioritization• Led MIFID and Soft Dollar programs (top 3 in both), ran positioning, pricing strategy and client negotiations 3) Prior to becoming Global Head, key client strategy initiatives included:• Spearheading the JPM / Bear Stearns equities integration (most successful combination in Wall St. history)• Improved client rankings (advisory & I.I.), and greater sales efficiency via middle market / tail account strategy