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Soham Ray is listed as WFM Analyst in Tech Mahindra | Ex. Senior Associate WFM analyst at sutherland || RTA/CCOD || at Tech Mahindra, a company with 109765 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Soham Ray.
Soham Ray previously worked as WFM Analyst at Tech Mahindra and Senior Associate work force analytics at Sutherland. Soham Ray holds Bachelor Of Technology - Btech, Computer Science, 7.44 from Maulana Abul Kalam Azad University Of Technology, West Bengal (Makaut, Wb).
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4+ years of experience in WFM RTA with overall experience of 7+ years in BPO industry. Ex Sutherland, and worked on B2B and B2C e commerce platform. handling and managing 4 LOBsCurrently handling 7 line of businesses in Tech Mahindra. Responsible for queue management, service level reports, productivity reports and other day to day reports to enhance performance, helping to maintain schedule and line adherence for better productivity. Focused on to deliver the required line adherence and conformance to match the day to day over all target AHT and service level.
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Mumbai, Maharashtra, India
Handling business for Uk operations. Responsible for -Real time queue monitoring and highhlighting wastage-managing real time shrinkage to meet the line adherence-preparing reports like productive hrs report, AHT report, prod hrs synopsis etc. -monitoring and maintaining efficiency to meet the required service level and line adherence.
Navi Mumbai, Maharashtra, India
work force management analysit handling 3 LOBs
Kolkata, West Bengal, India
customer service associate for HP APACH region. assisting customers and solving problems related personal laptop
Other employees you can reach at techmahindra.com. View company contacts for 109765 employees →
Go 2 Hell
Colleague at Tech MahindraSaharanpur, Uttar Pradesh, India, India
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SS
Shivakumar S
Colleague at Tech MahindraKarnataka, India, India
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SR
Swaraj Ramdhave
Colleague at Tech MahindraLatur, Maharashtra, India, India
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SK
Senthilkumar Kandasamy
Colleague at Tech MahindraChennai, Tamil Nadu, India, India
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KK
Krity Kashyap
Colleague at Tech MahindraChennai, Tamil Nadu, India, India
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KP
Kiran Pawaskar
Colleague at Tech MahindraMumbai, Maharashtra, India, India
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AB
Anusuya Banerjee Saha
Colleague at Tech MahindraKolkata, West Bengal, India, India
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RA
Raju Adapa
Colleague at Tech MahindraAndhra Pradesh, India, India
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MQ
Mariyam Qazi
Colleague at Tech MahindraMira Bhayandar, Maharashtra, India, India
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SK
Sahana K
Colleague at Tech MahindraBengaluru, Karnataka, India, India
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Activities and Societies: Event management for cultural fest Alegria, and member of advisor committee for cultural fest.
Activities and Societies: Cultural event manager and member of advisory Committee in cultural fest
Activities and Societies: Internal Event manager in college fest, also was a part of the advisory group for event handling in the final.
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Soham Ray works for Tech Mahindra.
Soham Ray is listed as WFM Analyst in Tech Mahindra | Ex. Senior Associate WFM analyst at sutherland || RTA/CCOD || at Tech Mahindra.
Soham Ray is based in Mumbai, Maharashtra, India while working with Tech Mahindra.
Soham Ray has worked for Tech Mahindra, Sutherland, Htc Global Services, and Wipro.
Soham Ray's colleagues at Tech Mahindra include Go 2 Hell, Shivakumar S, Swaraj Ramdhave, Senthilkumar Kandasamy, and Krity Kashyap.
You can use AeroLeads to view verified contact signals for Soham Ray at Tech Mahindra, including work email, phone, and LinkedIn data when available.
Soham Ray holds Bachelor Of Technology - Btech, Computer Science, 7.44 from Maulana Abul Kalam Azad University Of Technology, West Bengal (Makaut, Wb).
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