Automotive Service Advisor
Decent Tires & Captain Auto Sales
Hamilton, Ontario, Canada
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Answered questions and provided information about all services to be performed.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
- Maintaining automotive records by keeping track of problems and corrective actions.