Results-focused Business Systems Analyst with 20 years’ experience in the field of business processes, process flow analysis, gap analysis, documentation, Data modeling, Data analysis, software architecture, Application Development, Object-Oriented Design (OOD), risk analysis, project management, UI application development, and customer support. Equally adept in hands-on LAN/WAN architectures and can working directly with business owners, customer and end-users to determine key business needs. Able to work in diverse industries (Manufacturing, Transportation, 3rd Party Logistics, software development, banks/professional services) with a wide range of technology including strong focus on Business process and Database Administration.• Highly competent in System Analysis, Application Development, and Database Design, throughout the entire software development lifecycle (SDLC)• Create business/technical functional documentation that promotes business and IT best practices.• Dedicated to systems improvement: for example, at EastPenn Canada and Mackie Moving Systems, created streamlined processes that enhanced productivity, provided detailed systems documentation and received positive feedback.
Listed skills include Customer Service, Leadership, Team Building, Time Management, and 1 others.