Oversee warehouse, inventory control, material handling, customer service, transportation and order to cash (O2C)Control inventory levels by conducting physical counts; reconciling with data storage systemEnsure that inventory orders are placed, tracked and maintainedIdentify and resolve any inventory discrepancies and ensure inventory and system records are in agreementControl the flow of incoming materials and outgoing products to ensure customers receive orders on timeEnsure that goods are dispatched on time to the appropriate destinations and in the required quantityOversee the routes planning and load scheduling for multi-drop deliveriesMonitor quality, quantity, delivery times, and transport costsFacilitate to provide suitable POs to finance in terms of maintenance and local purchase of warehouse related goods & servicesManage all warehouse & logistics staff including assisting in recruitment & trainingMaintain metrics and analyze data to assess performance and implement improvementsEnsure that all operations are in accordance with health, safety and environmental policies and procedures to ensure the safety and well-being of staff.

• Responsible for overseeing the inventory management process, defining departmental strategies for appropriate inventory levels.• Eliminating obsolete and off-spec material, and reduce aging material.• Develop methods and procedures for scheduling of raw materials from suppliers to support manufacturing in achieving customer.• Develop and maintain transportation system on domestic and international freight that ensures business needs are met.• Manage customer service activities including order entry, customer satisfaction, interface with sales, production, labs, regulatory, and quality.• Resolving critical customer complaints.• Create, manage and achieve the overall logistics and customer service department budgets.• Develop and lead Sales and Operations Planning (S&OP) process.• Ensure Company is in compliance with laws and regulations regarding transportation, including hazardous materials. Resolve any legal issues pertaining to transportation/distribution.• Ensure Logistics Department complies with ISO 9002 requirements.• Maintain receiving, warehousing and distribution operations by initiating, coordinating and enforcing program operational and personnel policies and procedures. • Safeguard warehouse operations and contents by establishing and monitoring security procedures and protocols, Motivate, organize and encourage teamwork within the workforce to ensure set productivity targets are met.• Oversee the planned maintenance of vehicles.

Managing & monitoring a team of 10 and reporting to the Warehouse Manager.• Processing various customs bill online with Dubai portal & coordinating with shipping line.• Preparing Delivery note for both Local and Export.• Daily Planning & Clearing the Outbound schedules.• Organize container movement & LCL with co-loaders.• Monitor the activities relating to import and export.• Arranging Logistics for In & Outbound the stock. • Arranging manpower & supervising the Offload & Upload the stock from shipment & local Deliveries.• Monthly Stock Reconciliation – Tiles & Timber.• Frequently monitoring the documentation work – GRN, DO, Returns & Credit Note.• Weekly basis distributing the Sample & Display materials to Branches B2B & B2C. • Monthly sending the Warehouse Employee’s Attendance & OT to HR department.• Designed improved loading and unloading procedures and trained staff to minimize product damage and loss• Co-ordination with warehouse assistant in Storage, Engraving & Preservation activity. • Co-ordination with Material Department for sending the rejections to supplier.• Co-ordination with our staff in day to day activity of stores.• Stock preparation: - monthly/quarterly/half yearly and yearly basis.• Ensures updating of daily transactions.• Planning of layout of store room so that materials are easily identified and accessible• Maintaining Clean & Healthy Environment.