A passionate professional with years of experience in strategic business operations and emergency management, I'm deeply passionate about the power of digital transformation to drive growth, innovation and customer experience.Throughout my career, I've been recognized for my expertise in prehospital care emergency medical services management (EMS), disaster readiness, telecommunication industry service delivery, evidence-based decision-making, strategic and operational IT, business planning and procurement, contract negotiation and vendor management, stakeholder relationship management, project and change management, service desk management, HR, and financial management. What really gets me excited is the opportunity to help businesses reposition their resources and embrace new technologies that can revolutionize the way they operate in order to provide a better customer experience.Whether it's implementing cutting-edge software solutions, leveraging cloud-based platforms, or harnessing the power of data analytics, I believe that digital transformation is key to staying ahead in today's fast-paced business environment. I take great pride in my contributions to managing the Microsoft Technology Adoption Programs on behalf of the organization, streamlining processes to optimize a USD 15 million grant and establishing 209 ambulance stations in 7 provinces, and being appointed as a member of the Presidential Task Force for the prevention of COVID-19 outbreak in Sri Lanka.But more than anything, I'm passionate about building strong relationships with my clients and stakeholders. By understanding their unique needs and challenges, I can help identify, acquire, and implement appropriate information systems and technology that generate top-line and bottom-line results. If you share my passion for digital transformation and want to explore potential opportunities for collaboration, please don't hesitate to reach out!