Job Profile: Manage and monitor the performance of all IT infrastructure applications including collaboration tools (SharePoint, Microsoft LYNC, Microsoft Office 365, Microsoft Exchange, Blackberry Enterprise Services), Terminal Services (Citrix). Ensure that all applications are operating with efficiency and resilience in accordance with industry best practices and corporate IT policies. Collect and analyse system logs to identify potential issues with related… Show more Job Profile: Manage and monitor the performance of all IT infrastructure applications including collaboration tools (SharePoint, Microsoft LYNC, Microsoft Office 365, Microsoft Exchange, Blackberry Enterprise Services), Terminal Services (Citrix). Ensure that all applications are operating with efficiency and resilience in accordance with industry best practices and corporate IT policies. Collect and analyse system logs to identify potential issues with related systems and troubleshoot/escalate issues accordingly. Install and configure new systems and update existing systems as required using change control and a project management methodology. Apply updates, patches, and configuration changes as required through a change control process. Perform routine audits of systems running infrastructure applications and present findings to management before executing a remediation plan. Ensure that only authorised assets are allowed to connect to our network. Collect and analyse system security logs to identify potential system breaches/issues and troubleshoot/escalate issues accordingly. Support the Service Desk in problem resolution for relevant user related issues. Show less

ResponsibilitiesTroubleshooting Server,Network & PC related problems for Remote sites.Remote connectivity from remote site servers to head office server in Dubai for ERP application (Baan).Installation, configuration & monitoring of windows based Server, clients and Active directory service.Internet sharing and control by ISA serverOverall maintenance and support of Servers, Desktops, laptops, WLAN, LAN. Email communication withCorporate and provide continues data… Show more ResponsibilitiesTroubleshooting Server,Network & PC related problems for Remote sites.Remote connectivity from remote site servers to head office server in Dubai for ERP application (Baan).Installation, configuration & monitoring of windows based Server, clients and Active directory service.Internet sharing and control by ISA serverOverall maintenance and support of Servers, Desktops, laptops, WLAN, LAN. Email communication withCorporate and provide continues data exchange access.Setup and maintain internal mail server. Implementing Data Security, User Privileges and Backup. Update production reports in Baan. IT related purchase. Generate crystal report from Baan. Support for Baan Modules like (sales, planning, and production). Provide Support to FPI Staffs in troubleshooting in all Business Application.Responsible for designing flow of project management and the task management. Improve overall operations, planning, and production).Support for IT service Desk clients for any Major IT incident.Working knowledge on MS Lync and Polycoms. Show less

Arabian Automobile Alliance), Oman; Responsible for providing technical expertise for the TCP/IP NT networks down to the workstation level.• Responsible for Design and setting up structured cabling.• Responsible for termination of CAT5e, CAT6e.• Responsible for installation and configuration of windows based Server, clients for various customers.• Responsible for ADSL modem configuration for various customers.• Setup and maintain internal mail server & network fax… Show more Arabian Automobile Alliance), Oman; Responsible for providing technical expertise for the TCP/IP NT networks down to the workstation level.• Responsible for Design and setting up structured cabling.• Responsible for termination of CAT5e, CAT6e.• Responsible for installation and configuration of windows based Server, clients for various customers.• Responsible for ADSL modem configuration for various customers.• Setup and maintain internal mail server & network fax for various customers.• Assembling of Intel based computers for various customers.• Trouble shooting of PCs for various customers.• Complete Installation and Management of the Multi location & Multi User Loyalty Program Dial up Software.• Printing and Priming Chip based -Smart Cards- for Clients.• Configuration, Installation and Maintenance of Schlumberger User Terminals.• Complete Maintenance of Organizations Server / PC-s, Software and LAN.• Implementing Data Security, User Privileges and Back Up. Show less

Install, test and evaluate network hardware and software.• Implement and maintain Anti-virus and security software and patches.• Setup and maintain desktop configurations and assist end users as part of a help desk team.• Monitor, diagnose and correct problems with Ethernets, network components and end user workstations.• Analyze needs, evaluate, recommend and write specifications for computer hardware and software.• Microsoft Office products – assist and instruct users… Show more Install, test and evaluate network hardware and software.• Implement and maintain Anti-virus and security software and patches.• Setup and maintain desktop configurations and assist end users as part of a help desk team.• Monitor, diagnose and correct problems with Ethernets, network components and end user workstations.• Analyze needs, evaluate, recommend and write specifications for computer hardware and software.• Microsoft Office products – assist and instruct users, customized application defaults.• Windows 98Se, Me, XP, NT, 2000, Linux installs and configuration.I hereby declare that the information furnished above is true to the best of my knowledge and belief. Show less