Soju Kunchandy Email & Phone Number

Lake Forest, Illinois, United States

• User Troubleshooting: Troubleshooted basic computer problems consisting of passwords issues, Printer configurations, VPN configurations, Line of business applications while maintaining excellent customer service.• Advance IT Support: Provide Tier 2-3 support for Windows servers, Virtual Machine, Office 365 applications, Cloud Services, Disk Alerts, Active Directory tasks.• Cybersecurity Tasks: Evaluated phish tickets to determine malicious or benign intentions with various tools. Performed Content search and purge (soft delete) of emails using PowerShell commands. Mitigated security incidents by swiftly implementing measures to block malicious actors, preventing further compromise of client systems.• Windows Server Administration: Managed on-premise and virtual server with configurations and patching.• Data Recovery: Performed data recovery and backups using Datto and Azure ensuring data integrity.• Client work: Performed onboarding and off boarding tasks ensuring a smooth integration into existing IT environment.• Documentation: Created and maintained in depth documentation for various troubleshooting steps, implementing procedural changes while maintaining clear and concise instructions.

Dundee, Illinois, United States

• Conducted general accounting functions such as accounts payable, accounts receivables, bank reconciliation for 12 different medical societies• Leveraged visual basic scripts to automate financial data transfers between applications, resulting in increased report generation speed• Organized information within databases and created simplified guides for non-technical users to access the data • Analyzed financial statements to identify discrepancies and perform internal auditing for monthly reports• Accomplished Procedural writing for accounting team to uniformly execute reconciliation process for all medical societies• Guided and closely worked with executive directors in the process of budgeting, recategorizing and answering all accounting questions for board meetings.

Oak Brook, Illinois, United States

• Organized and reconciled 10,000+ bank and credit transactions based on accounting criteria.• Evaluated metrics and performed Ad-hoc analysis for weekly cash flow reporting to senior management. • Verified and Validated data for in house accounting system called Trintech

• Analyzed and managed EFT documents in Zendesk to ensure accuracy of information • Communicated with bankers to verify accounts and their requirements for ACH payments setup• Individually managed special marketing projects campaigns (Elequa prep) across various divisions within the company• Facilitated group and individual training to unify understanding of the Elequa prep campaign

Bachelor Of Science - Bs, Finance, General

Finance, General