Soju Kunchandy Email & Phone Number

Lake Forest, Illinois, United States

• User Troubleshooting: Troubleshooted basic computer problems consisting of passwords issues, Printer configurations, VPN configurations, Line of business applications while maintaining excellent customer service.
• Advance IT Support: Provide Tier 2-3 support for Windows servers, Virtual Machine, Office 365 applications, Cloud Services, Disk Alerts, Active Directory tasks.
• Cybersecurity Tasks: Evaluated phish tickets to determine malicious or benign intentions with various tools. Performed Content search and purge (soft delete) of emails using PowerShell commands. Mitigated security.
• Windows Server Administration: Managed on-premise and virtual server with configurations and patching.
• Data Recovery: Performed data recovery and backups using Datto and Azure ensuring data integrity.
• Client work: Performed onboarding and off boarding tasks ensuring a smooth integration into existing IT environment.

Dundee, Illinois, United States

• Conducted general accounting functions such as accounts payable, accounts receivables, bank reconciliation for 12 different medical societies
• Leveraged visual basic scripts to automate financial data transfers between applications, resulting in increased report generation speed
• Organized information within databases and created simplified guides for non-technical users to access the data
• Analyzed financial statements to identify discrepancies and perform internal auditing for monthly reports
• Accomplished Procedural writing for accounting team to uniformly execute reconciliation process for all medical societies
• Guided and closely worked with executive directors in the process of budgeting, recategorizing and answering all accounting questions for board meetings.

Oak Brook, Illinois, United States

• Organized and reconciled 10,000+ bank and credit transactions based on accounting criteria.
• Evaluated metrics and performed Ad-hoc analysis for weekly cash flow reporting to senior management.
• Verified and Validated data for in house accounting system called Trintech

• Analyzed and managed EFT documents in Zendesk to ensure accuracy of information
• Communicated with bankers to verify accounts and their requirements for ACH payments setup
• Individually managed special marketing projects campaigns (Elequa prep) across various divisions within the company
• Facilitated group and individual training to unify understanding of the Elequa prep campaign

Bachelor Of Science - Bs, Finance, General

Finance, General