Sokhna Fatou Ba

Sokhna Fatou Ba Email and Phone Number

Head of Business Unit All In One @ InTouch
Senegal
Sokhna Fatou Ba's Location
Senegal, Senegal
About Sokhna Fatou Ba

•Definition and implementation of Company’s Products Roadmaps in line with strategic vision•Responsible for both product planning and product marketing strategies: managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, to deliver winning products•In Charge of relations with partners: contracts negotiations, discussions of Business Model, maintaining relationships•Work with external third parties to assess partnerships and licensing opportunities•Dynamic, hands-on, bilingual Agile Program Manager and Product Manager with experience managing large enterprise software development projects that meet demanding time restraints and exceed all expectations. Accomplished project manager highly regarded for orchestrating high-profile IT projects and programs•Manage customers (Key Accounts, banks, fintech’s, private companies, government) for existing and new opportunities for digital payments solutions, digital services, credit card payments •Lead teams and coordinate for the completion of projects on time within budget and within scope•Relationship-building, Outstanding Organizational, Negotiating, Excellent communication and Interpersonal skills•Skilled decision-maker, problem-solver and conflict solver during my previous work experiences•Fast learner, reliable, and task focused team player who is able to take on challenges•Hard working, able to multi-task effectively in a fast-paced environment under minimal supervision•Bilingual: Fluent in French (native speaker) and English

Sokhna Fatou Ba's Current Company Details
InTouch

Intouch

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Head of Business Unit All In One
Senegal
Sokhna Fatou Ba Work Experience Details
  • Intouch
    Head Of Business Unit All In One
    Intouch
    Senegal
  • Intouch
    Head Of Business Unit All In One
    Intouch Jan 2024 - Present
    Dakar, Dakar Region, Senegal
  • Intouch
    Group Product Manager
    Intouch Jul 2021 - Dec 2023
    Dakar, Senegal
    • Define the product vision, strategy and roadmap• Gather, manage, and prioritize market/customer requirements• Work closely with engineering, sales, marketing, and support to ensure business case and customer satisfaction goals are met• Develop the business case for new products, improvements to existing products, and business ventures• Run beta and pilot programs regularly reviews completed work and checks with customers to ensure that it meets the customer expectations• Assemble and lead the project team• Plan out the blueprints for software projects, including defining the scope, allocating resources, setting deadlines, laying out communication strategies and indicating tests and maintenance• Track milestones, deliverables and change requestsKey Achievements:• Successfully launched The ALL IN ONE SOLUTIONS: an Android Application which allows merchants to accept different means of payment: Mobile money, Card payments, payment by link installed on an Android phone or a POS. The All In One solution allows also to the merchant to distribute a large catalogue of digital services (airtime, Momo, bill payments…) and a management module as well is incorporated: loyalty module, Reporting etc• The Solution has been launched in ten African countries: Senegal, Mali, Ivory Cost, Burkina Faso, Tanzania, Kenya, Nigeria, Cameroon, Uganda, Gabon• Successfully drive POS certification on the Antera A9220 from Worldline: VISA, Mastercard and GIM-UEMOA• All In One – SoftPOS: an Android app that allows merchants to accept NFC Payments via a smartphoneo Worshops with VISA and Mastercard on the Product Vision and strategyo Definition of the different Business cases with different VISA/MasterCard Ready partners• VISA virtual and physical cards emission in Ivory Cost: Product and Program Manager o Validated the Business Model and the contracts between the prepaid processor GTP and the Sponsor Bank Ecobank Ivory Costo Leading the technical integrations
  • Sfbn Consulting
    Project Manager / Product Manager
    Sfbn Consulting Dec 2020 - Jul 2021
    • Proficiently organize and facilitate daily scrum, sprint reviews, retrospectives, sprint and release planning• Collaborate closely with product owner on backlog grooming to keep product backlog relevant and prioritized• Effectively track team’s progress, including burn down chart, velocity and release forecasting • Ensure deliverables are up to quality standards at the end of each sprint
  • Sewacard Industrie
    E-Banking Engineer
    Sewacard Industrie Aug 2018 - Dec 2020
    Dakar
    • Management of team of ten production's operators and a team of three technicians field• Administration of the MX6100 and DX5100 DataCard electronic payment system for the personalization, production and issuance of smart cards: Visa, MasterCard, GIMUEMOA bank cards, biometric cards, private cards, etc.• Personalization of EMV CPA cardso Management of RSA keys and certificates from the HSMo Preparation of "magnetic strip" data: calculation of CVV, PVV of cards to be personalized and creation of ISO1 and ISO2 trackso Preparation of "chip" data: calculation of the iCVV of the cards to be personalizedo Management of Risk management parameters from profiles defined by GIM-UEMOAo Application data management according to the type of card issuedo Management of EMV data from the carrier• Card PIN management• Printing PIN Mailers• Electrical personalization (chip and track)• Graphic customization (embossing, Indent etc.)
  • Pepsico
    North America It Analyst
    Pepsico Jul 2016 - Jul 2017
    Toronto, Canada Area
    • PepsiCo Software’s Analyst Support through North America.• Installation, set up and troubleshooting on mobiles devices PepsiCo’s Industrial applications • Training for PepsiCo’s employees to new technical tools, softwares, mobile applications
  • Expertech
    Is/It Support Associate
    Expertech May 2015 - Jul 2016
    Toronto, Canada Area
    •Imaging computers with Windows Server Enterprise• Setting up and maintaining network ID’s , access, and security in Active Directory; VPN Checkpoint, SAP accounts• Staging, configuring and managing cellphones with AirWatch MDM Agent Server for different applications and applying control policies
  • Rogers Communications
    Bilingual Credit Collections Consultant
    Rogers Communications Nov 2011 - Dec 2013
    • Identified and analyzed customer files and amounts past due• Diagnosed problems, proposed solutions, and negotiated payment arrangements in accordance with Rogers’ policies• Updated accounts, provided confirmations and followed up as necessary in accordance with the law• Completed accurate transactions with a sense of urgency and an eye for detail
  • Bell
    Bilingual Customer Service Representative
    Bell Jan 2010 - Oct 2011
    • Investigated and resolved account-related inquiries and complaints by determining appropriate actions to correct such problems and ensuring that any outstanding issues are followed up on in a timely manner• Provided Technical Support• Participated in team meetings with leadership to discuss training and development needs, service levels, and providing feedback on business operation needs and trends by maintaining awareness of business needs and requirements
  • Millicom
    Project Manager
    Millicom Oct 2008 - Dec 2009
    Dakar, Senegal
    • Set up a web interface for POS (Point Of Services) agents` requests management• Developed different data conceptual models and communication of data• Created web pages in asp.net and databases
  • Thales Transportations Systems
    Developer
    Thales Transportations Systems Apr 2008 - Sep 2008
    Paris Area, France
    • Provided a study of the implementation of a TVM (Ticket Vending Machine) web service• Designed web pages in ASP, study of the TVM application in C++• Implemented the communication protocol between the server and the application: validation of the chain Web Client/Web Server/Active X
  • Orange
    Developer
    Orange May 2007 - Aug 2007
    Dakar, Senegal
    • Established an interface the Interactive Vocal Server (IVS) and a Provisioning tool (different services offered by the operator to the subscriber) acting on various equipments• Worked on the Oracle database and created scripts in SQL• Processed various requests submitted to the IVS by the Provisioning system

Sokhna Fatou Ba Skills

Sql Telecommunications Microwave And Rf Techniques Digital Signals Processing Simulation And Synthesis Protocol And Data Communication Telecommunications Systems Wireless Networking Network Design Oracle C++ Cisco Routers Java Asp.net Project Management Php Customer Service Windows Gsm Routers Management Ip Microsoft Office Team Leadership Wireless Integration Networking Lte Microsoft Excel Leadership

Sokhna Fatou Ba Education Details

  • Humber College
    Wireless Telecommunications
  • Professional University Institute, Iup Neuville Sur Oise, France
    Professional University Institute, Iup Neuville Sur Oise, France
    Electrical And Computer Engineering
  • Professional University Institute, Iup Neuville Sur Oise, France
    Professional University Institute, Iup Neuville Sur Oise, France
    Electrical And Computer Engineering

Frequently Asked Questions about Sokhna Fatou Ba

What company does Sokhna Fatou Ba work for?

Sokhna Fatou Ba works for Intouch

What is Sokhna Fatou Ba's role at the current company?

Sokhna Fatou Ba's current role is Head of Business Unit All In One.

What schools did Sokhna Fatou Ba attend?

Sokhna Fatou Ba attended Humber College, Professional University Institute, Iup Neuville Sur Oise, France, Professional University Institute, Iup Neuville Sur Oise, France.

What skills is Sokhna Fatou Ba known for?

Sokhna Fatou Ba has skills like Sql, Telecommunications, Microwave And Rf Techniques, Digital Signals Processing Simulation And Synthesis, Protocol And Data Communication, Telecommunications Systems, Wireless Networking, Network Design, Oracle, C++, Cisco Routers, Java.

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