Sok Kieng Email & Phone Number

Biloxi, Mississippi, United States

We provide delicious Do-nuts and Kolaches to Biloxi MS and surrounding areas.

Houston, Texas, United States

- Support different technology to improve daily operations and financial performance- Establish and coordinate a new market in Biloxi, Mississippi- Supervise a team of twenty to ensure high quality standards in day-to-day operations- Organized marketing outreach events with local businesses, groups, and schools- Developing a business plan to implement policies, processes, and procedures

Houston, Texas Area

Pasadena, Texas

Establish hardware/software recommendations to end users to meet business requirements.• Manage hardware and software procurement for gulf coast offices.• Help maintain the ERP intranet site.• Resolve tickets issued through POLARIS.Net ticketing system.• Support small lab I.T. environment to test solutions for end users. (including Vmware virtual machine).• Responsible for Active Directory administration support (user account creation, exchange mailbox creation, manage group memberships).• Accountable for Acronis disk imaging that includes; building, deploying, and maintaining images for corporate and remote sites.• Provide multiple hat technical support internally to oil and gas professionals (i.e. oil inspectors, oil chemists, lab technicians, administrators, executives) including technologies in: •Mobile Devices •Help Desk (LogMeIn) •Apple OSX, Windows 7, Windows XP •Internal Proprietary Software •Network Printers •PBX Phone System •Network/Phone Cabling• Responsible for documentation and inventory of corporate I.T. equipment in all gulf coast offices.

Alvin, Texas

• Backup important files and/or restore computers to corporate image.• Created and loaded images using Symantec Ghost in preparation for cloning multiple workstations at once.• Recommend users hardware, software solutions and upgrades using proper process.• Troubleshoot and diagnose hardware and software issues which include but not limited to: desktops, laptops, printers, Cisco VOIP phones, and LAN.• Responsible for installation and configuration of new Windows OS Vista and 7 throughout campus.• Responsible for installation and configuring of newly acquired systems to replace outdated workstations.• Installed software/hardware to specific departments to meet end user requirements.• Part of Inform team that build and ran cat5 cables throughout campus after Hurricane Ike.• Cooperated with team to discuss new and competent methods to advance user experiences while reducing the total cost of ownership.• Responsible for searching and quarantining spyware and other malicious software from workstations.• Used Hesk ticketing system for tracking, creating and resolving work orders according to priority levels

Computer And Information Sciences And Support Services

Network, Computer Science