Worked as a Broker

▪ Greet and welcome guest promptly in a warm and friendly manner.▪ Assist guest with table reservation.▪ Ensure guest are serviced within specified time.▪ Answer any questions regarding menu and assist with menu selections.▪ Anticipate unexpected guest need and react promptly and tactfully.▪ Apply service techniques at all times, and serve Food & Beverage items with enthusiasm.▪ Set tables according to type of event and service standards.▪ Communicate with the… Show more ▪ Greet and welcome guest promptly in a warm and friendly manner.▪ Assist guest with table reservation.▪ Ensure guest are serviced within specified time.▪ Answer any questions regarding menu and assist with menu selections.▪ Anticipate unexpected guest need and react promptly and tactfully.▪ Apply service techniques at all times, and serve Food & Beverage items with enthusiasm.▪ Set tables according to type of event and service standards.▪ Communicate with the kitchen regarding any menu questions, the length of wait and product availability.▪ Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.▪ Check with guests to ensure satisfaction with each food course and beverages.▪ Maintain cleanliness of work area, china, glass, etc. throughout the shift.▪ Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.▪ Ensure that the restaurant is always kept clean and organized, both at the front as well as the back of house area.▪ Ensure that hotel brand standards and SOP's are consistently implemented.▪ Work with fellow staff and manager to ensure that the restaurant achieves its full potential.▪ Complete the daily responsibilities that are set for each individual shift by the manager.▪ Complete closing duties, including restocking items, turning off lights, etc.▪ Conduct monthly inventory check on all operating equipment and supplies. ▪ Take active role in coaching and developing junior staff. Show less

▪ Open the bar.▪ Prepare Mise en place for operation.▪ Serve customers.▪ Handling complains.▪ Handling Payment transactions.▪ Pick up calls.▪ Taking reservations. ▪ Make closing procedures.▪ Making inventory.

▪ Open the bar.▪ Prepare Mise en place for operation.▪ Greets guests and presents them with the beverage menu.▪ Suggest/Up sell beverages to the guest.▪ Communicate with guests and provide assistance with their queries.▪ Observes guests and ensure their satisfaction with the beverage and service.▪ Prepare mixed drinks for service.▪ Properly open and pour wine at the table side.▪ Help other areas of the Bar such as answering telephones and completing financial… Show more ▪ Open the bar.▪ Prepare Mise en place for operation.▪ Greets guests and presents them with the beverage menu.▪ Suggest/Up sell beverages to the guest.▪ Communicate with guests and provide assistance with their queries.▪ Observes guests and ensure their satisfaction with the beverage and service.▪ Prepare mixed drinks for service.▪ Properly open and pour wine at the table side.▪ Help other areas of the Bar such as answering telephones and completing financial transactions.▪ Handling complains.▪ Handle cashiering, POS/ Micros▪ Making inventory. Show less

▪ Handling Arivals and Departures ▪ Pick up calls.▪ Taking reservations.▪ Making wake up calls.▪ Give guidelines of what is in the area for guests.▪ Arrange transportation for guests▪ Make closing procedures.▪ Report to Manager on daily basis.