Managing Middle East division of TechnoPeak, fast-growing system integrator leading in business automation, technology services, and digital transformation.My industry expertise includes: IT Support and IT Outsourcing, Cloud, Data Centers, Software, Digital Transformation and Professional & Managed Services, ERP & CRM systems, BI tools.With strengths in strategy, marketing, mid and enterprise sales, innovation, alliances, partnerships, channels, team culture and teaming, I have… Show more Managing Middle East division of TechnoPeak, fast-growing system integrator leading in business automation, technology services, and digital transformation.My industry expertise includes: IT Support and IT Outsourcing, Cloud, Data Centers, Software, Digital Transformation and Professional & Managed Services, ERP & CRM systems, BI tools.With strengths in strategy, marketing, mid and enterprise sales, innovation, alliances, partnerships, channels, team culture and teaming, I have led and coached teams that have exceeded market expectations. Show less

In charge of FirstBIT IT operations and infrastructure, covering all aspect of IT in FirstBIT and our Customers: service desk and monitoring center, local IT teams, IT security, networks/telecoms, distributed services, data centers, real-time data delivery support.Responsible for IT Risk assessment, Information security plans and execution for FirstBIT Customers. Risk and financial management for overall budget.Main achievements:- Built and effectively manage a team of… Show more In charge of FirstBIT IT operations and infrastructure, covering all aspect of IT in FirstBIT and our Customers: service desk and monitoring center, local IT teams, IT security, networks/telecoms, distributed services, data centers, real-time data delivery support.Responsible for IT Risk assessment, Information security plans and execution for FirstBIT Customers. Risk and financial management for overall budget.Main achievements:- Built and effectively manage a team of multinational IT engineers (4 departments, 20 employees) as well as customer services & support operations. Achievement of 100% annual growth of the team in the last 3 years.- Developed and Maintained IT internal Control Process based on COBIT 5 and ITIL, Control Matrices, Security standards (ISO27001/2).- Has built strong partnerships with major distributors in the Middle East and organized process of Procurement and Logistic.- Successful completion of multiple semi government and enterprise level projects with A to Z process and resource management on large scope and technically complex initiatives.- Implementation of The 4 Disciplines of Execution methodology by Franklin Covey for internal team to increase the efficiency and cohesion of the team.- Established and fostered multiple strategic Vendors relationships to enable the right resource talent at market competitive prices to deliver on a wide-breadth of technologies in a variable capacity model.- Increased the quality of IT services provided to AMC and Project Clients to an average score 9.1 (from 10) in 2017. Show less

I had a wonderful opportunity to improve my presentation skills and share wide experience by reading next courses in Synergy University:- IT in Management- Information Security and Protection of Information- Computer Hardware Systems

Built and effectively managed IT Team in Group of companies Al Khalidiah Tourism, one of the leaders in the tourist incoming service in UAE.Main achievements:- Increase company efficiency for 55% after implementation of Tourist Operator automation software in 2012- 40% productivity increase after implementation centrilised network infrastructure for Al Khaliad Group (8 branches in 3 countries). Cost of IT infrastructure maintenance reduced 2 times. Responsibilities and… Show more Built and effectively managed IT Team in Group of companies Al Khalidiah Tourism, one of the leaders in the tourist incoming service in UAE.Main achievements:- Increase company efficiency for 55% after implementation of Tourist Operator automation software in 2012- 40% productivity increase after implementation centrilised network infrastructure for Al Khaliad Group (8 branches in 3 countries). Cost of IT infrastructure maintenance reduced 2 times. Responsibilities and Duties:- Organization and management of IT department consisting of 4 people- Development of IT strategy of the company focused on automating business processes and optimize the working environment- Management of internal IT projects, design and rebuild of IT-infrastructure- Project Manager for Implementation of bilingual Tour operators software (In Tour Office) & integration with partners software- Installing, Configuring and Managing corporate network (9 branches in Dubai, Sharjah, Moscow (Russia), Almaty (Kazahstan), Minsk (Belarussia) & 2 hotels in Sharjah) including computers with Microsoft Windows XP, Vista, Windows 7, Mac OS & servers with Windows Server 2003, 2008 and Linux OS. Configuring DNS, DHCP, AD, Web Server (IIS), Parallels Plesk Panel Suite, SQL Server 2008R2, Firewall, Antiviruses & Back Up systems- Planning and control of execution of budget of IT department. Development of actions to optimize costs- Development, implementation and maintenance of information security policy- Creation of project and technical documentation, internal regulations- Responsible of reviewing and interpreting contract terms and conditions with IT vendors and external parties- Managing the email system and ensuring the appropriate level of anti-virus protection- Development, maintenance and promotion of four corporate Web sites Show less

Over three years of effectively managing the department of measurements and optimization of the world's largest wireless network Wi-Fi (GoldenTelecom-WiFi), build on Nortel Wireless Mesh (more than 15000 access points) and Cisco Aironet equipment.Main achievements:- Best employee in 2009- 3 time in a row got highest "A" score in annual staff attestation- 1,000,000$ saved for Beeline after build laboratory for repairing faulty units of Wireless Access Points Nortel. Restored… Show more Over three years of effectively managing the department of measurements and optimization of the world's largest wireless network Wi-Fi (GoldenTelecom-WiFi), build on Nortel Wireless Mesh (more than 15000 access points) and Cisco Aironet equipment.Main achievements:- Best employee in 2009- 3 time in a row got highest "A" score in annual staff attestation- 1,000,000$ saved for Beeline after build laboratory for repairing faulty units of Wireless Access Points Nortel. Restored 1,500 access points within a year.Core duties:- Radio-planning and optimization of a wireless network (Indoor and Outdoor mesh)- Carrying out of radio measurements for Wi-Fi networks, analysis of interference conditions (by using specialized programs and spectrum analyzer)- Analysis and forecast of loading of a network for the purpose of the timely organization of channels and installation of additional equipment- Interaction with contract organizations and adjacent divisions which are carrying out works on a network- Radio-planning, building and testing of Wi-MAX networks (802.16d and 802.16e) such vendors as Nortel Networks, Cisco (Navini), Alcatel-Lucent, Alvarion and Samsung Show less