• Maintenance of Desktops, hardware/software. • Perform routine backups & archival of files to assist with disaster recovery.• Responsible for software installations and updates.• Responsible of the connections for the channel’s live programs.• Video processing and editing for the stations TV shows.

Freelancer data analyst for Aircraft's reliability for Air Resource LTD which is based in Greece.

IT Support duties:• Maintained computer systems, purchased all hardware/software, and installed. Upgraded new hardware as needed. • Escalating and identify any critical issues. • Troubleshooting and repairing Desktops PC’s and laptops. Diagnosis of application, networking and infrastructure issues.• Following procedures/checklists and updating support documentation. • Trained the staff on the new computer/data management system.• Perform routine backups & archival of files to assist with disaster recovery for all offices inside the company.• Supporting company’s users using remote access technologies.• Responsible for A/C’s Maintenance monitoring system software (based in excel) and perform any update when needed. • Communicating with third party companies for software and hardware problem solving.• Responsible for diagnosing & resolving hardware, software & end users problems.• Acting as the first point of contact for all IT & technical queries inside the company.Assistant to the Technical Manager, duties included:• Working as a point of contact and administrator with other airline companies and controlling all access codes.• Developing the infrastructure and systems to meet the company’s needs.• Development of Reliability program software base on MS excel and VB.• Reliability manager of SW fleet.• Trainer for the new personnel, on Sky Wing’s maintenance program(Excel based) and on all company’s software.• Acting as Quality Auditor for the CAMO department of Sky Wings airlines.• Responsible for several issues in CAMO department as manual updating, record keeping, data bases updating, communicating with the airline’s partners and A/Cs manufactures when needed.