Sol Lam Email & Phone Number

Costa Rica

San José, Costa Rica

I was part of a project focused on testing an e-Commerce web application catering tocustomers looking to purchase electronic parts, with the added feature of obtainingcompetitive prices through part quotations.My daily responsibilities encompassed the following key tasks:• Development and maintenance of test scripts using Protractor in JavaScript for webtesting.• Development and upkeep of test scripts using Chai HTTP in JavaScript for APItesting.• Creation and management of test scripts using Postman for API testing.• Formulation of comprehensive test plans, suites, and test cases to enhance testingefficiency and documentation.• Execution of web and services smoke tests as well as regression testing.• Maintaining open channels of communication with team members, clients, andstakeholders.Other Technologies:• Grafana• New Relic• SonarQube• Swagger• CosmosDB

San José, Costa Rica

I was actively engaged in a project focused on testing a web application designed tomanage organizational models such as Holacracy, Top-Down, Network, and capable toextend to other models.My daily responsibilities encompassed the following key tasks:• Development and maintenance of test scripts using Rest Assured in JavaScript forAPI testing.• Formulation of comprehensive test plans, suites, and test cases, contributing to theoptimization of testing efforts and documentation.• Execution of manual web and services smoke tests, as well as regression testing.• Maintaining open and effective communication with team members, clients, andstakeholders.Other Technologies:• AWS

San José, Costa Rica

I was actively involved in a project dedicated to testing an iOS mobile and web applicationdesigned to assist members of a kidney care center in managing patient information,medical treatments, and appointments.My daily tasks encompassed the following key responsibilities:• Development and maintenance of test scripts using Appium in Java for Mobile testing.• Creation and upkeep of test scripts using Rest Assured in Java for API testing.• Formulation of comprehensive test plans, suites, and test cases, contributing tostreamlined testing efforts and documentation.• Execution of manual smoke and regression testing for web, mobile, and services.• Maintaining open and effective communication with team members, clients, andstakeholders.

Heredia, Costa Rica

I developed a functional testing tool using Microsoft Visual Studio (C#), Selenium (for web-based applications), and TestStack.White (for Windows-based applications). This toolsignificantly reduced testing execution time, saving up to 80% when compared to manualtesting. It was based on a data-driven model.Some of my key accomplishments and responsibilities included:• Creating sanity and smoke tests for the Client Center product.• Developing an automated smoke test for TradeStation.com.• Writing test cases and executing them using Test Manager for manual testing.• Utilizing Fiddler as a support tool for manual testing.• Leveraging Microsoft SQL Server for data gathering and manipulation in support ofmanual testing.• Using Jira to track user stories, tasks, bugs, and other project-related activities.• Employing Confluence for documentation purposes.• Conducting cross-browser testing across various browsers, including Chrome,Firefox, IE (different versions), and Safari.• Creating a load and performance testing tool using Microsoft Visual Studio (C#) andSelenium.• Adhering to Lean Agile methodology.• Handling package deployments using Powershell and Filezilla.I also provided support for various web applications and products, including Client Center,Forum, Wiki, TradeStation.com, SiteCore (CMS), Monex Dashboard, TradingApps, GetStarted, and ServiceNow.Other Technologies:• Fiddler• PowerShell• FileZilla

San José, Costa Rica

I co-founded a company with two partners, providing a range of services, including website design, e-marketing, enterprise email accounts, graphic design, front-end and web-based application development. This included creating websites that enabled electronic payments using bank services.We developed our own Content Management Software (CMS) for building and designing our websites.Other Technologies:• AngularJS• Razor• Hibernate

San José, Costa Rica

I worked as a Senior QA Engineer at InContact, a company based in Utah that offers a Cloud-based Call Center Suite Solution. I was assigned to the reporting module, and my team was responsible for migrating the existing report functionality to a third-party component called QlikView, a Business Intelligence technology for report creation. My responsibilities included testing the migration of existing reports and validating the new features.Initially, we used TestComplete for automation, and later transitioned to Microsoft Visual Studio with CodedUI.One significant achievement was the development of an automation tool for generating test data. This tool had the capability to replicate data in different environments, allowing us to quickly validate scenarios without the need for manual test data generation.Other Technologies:• Microsoft TFS

Heredia, Costa Rica

I worked as a tester and led the QA Automation efforts. I implemented an automation framework using HP QuickTest Pro to test high-performance Web Services. One significant achievement was improving regression testing time from 5 weeks with 2 QA resources to just 3 hours.I also conducted performance and failover tests for a high-availability single sign-on solution using HP LoadRunner.In addition to my testing responsibilities, I mentored and coached other teams to implement QA Automation in their projects and provided technical training sessions.

Heredia, Costa Rica

I worked on testing a content management software called SiteBuilder. My responsibilities included writing test cases, creating test data, running scripts, executing test cases, and reporting defects.SiteBuilder was developed using Microsoft Visual Studio .NET (C#) and Microsoft SQL Server.

Heredia, Costa Rica

I worked on developing software for manufacturing processes. The primary objective was to standardize and centralize applications in a controlled environment, aligning them with best practices and reducing software duplication between facilities in various locations (Costa Rica, Cheng Du, Pudong, Penang, Cavite, and Kulim). This effort aimed to minimize impact and risk through the implementation of a Quality process.Other Technologies:• ASP.NET• Infragistics• Visual Basic 6• Microsoft Source Safe

Heredia, Costa Rica

I was involved in software development for manufacturing processes, gathering requirements from Intel facilities located in the United States and Costa Rica. We followed the Extreme Programming methodology.Other Technologies:• ASP.NET• Infragistics• Visual Basic 6• Microsoft Source Safe

San José, Costa Rica

I worked as a developer, responsible for building new functionalities within the company's software. This software covered various modules, including sales, marketing, inventories, manufacturing, management, and other areas of the company.The software was developed using a database replication architecture, and a significant achievement was improving data synchronization performance from 60% to 98%. This improvement resulted in a reduction in data issues, problematic software behavior, and support calls.Other Technologies: • Infragistics• Component One• Crystal Reports

San José, Costa Rica

I worked on a project to develop a Windows application that manages information related to communication devices. When a device experienced issues and required troubleshooting, the application provided its location and details to facilitate the proper maintenance.The application was developed in Java to ensure portability for both Windows and Linux operating systems, and it used Oracle as the database engine. Additionally, it could be launched in a web browser using Java Web Start technology.Other Technologies:• Java Web Start