My retail experience began 20 years ago, it was going to be something to combine with my studies. But then, 10 summers ago, I decided to start at Nike. I was passionate about the brand, felt at home in a great team, and was lucky enough to rise from a saleswoman to store manager in less than 8 years, and with motherhood in between!And when I least expected it, I was presented with a role that combines my passion for professional development and competence with the importance of seeking excellence in customer service, always complying with the company's procedures and policies. My experience in store management has given me a solid understanding of retail and team management, enabling me to continually improve operational efficiency and customer and team satisfaction.In my current position, I am passionate about gathering information, calibrating and recommending on different situations reported by employees or managers. I am driven by a strong focus on the welfare of our employees and compliance with the policies and state legislation of the relevant country (Spain, Portugal, Italy, Switzerland or Greece). I contribute to the creation of an inspiring and productive work environment through innovative strategies and effective leadership practices. My commitment to efficiency and ability to adapt and overcome challenges are the driving force behind my career.