Sola Ogunye
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Sola Ogunye Email & Phone Number

Designing and implementing customer-centric strategies, managing customer experience and leveraging customer insights to drive innovation and advocacy. at Fidelity Pension Managers Limited
Location: Lagos, Lagos State, Nigeria 5 work roles 3 schools
1 work email found @yahoo.co.uk LinkedIn matched
4 data sources Profile completeness 100%

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Work email s****@yahoo.co.uk
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Current company
Fidelity Pension Managers Limited
Role
Designing and implementing customer-centric strategies, managing customer experience and leveraging customer insights to drive innovation and advocacy.
Location
Lagos, Lagos State, Nigeria
Company size
115 employees

Who is Sola Ogunye? Overview

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Sola Ogunye is listed as Designing and implementing customer-centric strategies, managing customer experience and leveraging customer insights to drive innovation and advocacy. at Fidelity Pension Managers Limited, a company with 115 employees, based in Lagos, Lagos State, Nigeria. AeroLeads shows a work email signal at yahoo.co.uk and a matched LinkedIn profile for Sola Ogunye.

Sola Ogunye previously worked as Customer Service Specialist at Fidelity Pension Managers Limited and Team Lead, Partnership at Heir Life Assurance Ltd. Sola Ogunye holds Certificate, Financial Planning from Florida State University.

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Email format at Fidelity Pension Managers Limited

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{first}{last}@yahoo.co.uk
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Profile bio

About Sola Ogunye

With over ten years of experience in the financial services sector, I am a customer service specialist who is passionate about delivering exceptional customer experience and driving business growth. I have a certificate in financial planning from Florida State University, and I am skilled in customer success, business strategy, and implementation plans. I currently work at Fidelity Pension Managers Limited, a leading pension fund administrator in Nigeria, where I develop and deploy the customer service strategy across the organization.In my current role, I collaborate with executive leadership and cross-functional teams to foster a customer-centric culture and improve customer satisfaction throughout the customer journey. I also manage planning, coordination, and reporting for the customer service department and provide practical support to management. Additionally, I engage in stakeholder management and business environment analysis to identify and pursue new opportunities for partnership and revenue generation. Previously, I worked as a team lead for partnership at Heir Life Assurance Ltd, where I was responsible for contract negotiation, business development, and marketing with prospective and existing businesses.

Listed skills include Microsoft Excel, Microsoft Office, Leadership, Management, and 2 others.

Current workplace

Sola Ogunye's current company

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Fidelity Pension Managers Limited
Fidelity Pension Managers Limited
Designing and implementing customer-centric strategies, managing customer experience and leveraging customer insights to drive innovation and advocacy.
lagos, lagos, nigeria
Website
fidelitypensionmanagers.com
Employees
115
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Company profile
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5 roles

Sola Ogunye work experience

A career timeline built from the work history available for this profile.

Customer Service Specialist

Current
Fidelity Pension Managers Limited

Leadership & Strategy: Develop and deploy the Customer Service strategy across the organization. Get buy-in by communicating the same message. Drive continuous service improvement initiatives.Management Planning & Coordination: Management planning, coordination with related parties, and reporting. Provide practical support to management. Business.

Aug 2022 - Present

Team Lead, Partnership

Heir Life Assurance Ltd
  • Identified and sourced partnership opportunities through inbound lead follow-up and outbound cold calls, emails, and client visits.
  • Responsible for contract negotiation that increased sales revenue through partnership relationships with a focus on client satisfaction.
  • Created a systematic, process-driven approach to business partnership market with prospect and existing businesses.
  • Enforced use of required processes and tools for partnership management.
  • Collaborated with… Show more
  • Collaborated with senior management and other marketing teammates to align internal goals with new and existing partner relationships. Facilitated strategy development and planned with cross-functional teams.
Nov 2020 - Jul 2021

Senior Business Development Officer

Arm Pension Managers (Pfa) Ltd

Ikoyi

  • Identified and pursued customer sales business opportunities to generate new revenue and improve bottom-line profit. Managed 50 top employers.
  • Evaluated current service needs and product satisfaction levels with established customers to improve customer experience.
  • Planned and executed customer interactive session initiatives and leveraged referral networks to promote business development.
  • Collaborated with customer experience, sales and marketing departments to support… Show more
  • Collaborated with customer experience, sales and marketing departments to support business objectives as well as client acquisition. Show less
Aug 2020 - Nov 2020

Client Relationship Senior Officer Analyst

Arm Pension Managers (Pfa) Ltd.

Ikoyi, Lagos

  • Managed 77 business relationships with over 16.9 billion naira in pension funds. Built and maintained strategic connections with top-tier companies, including MTN Nigeria, Addax Petroleum, Nigeria LNG, Capital Alliance.
  • Manage business relationships of employers with Approved Existing Pension Schemes (AES) and Gratuity… Show more
  • Manage business relationships of employers with Approved Existing Pension Schemes (AES) and Gratuity Funds. Had oversight of 2 institutions: MTN Nigeria, and Lekki Concession Company (LCC). Represent the organisation.
  • Manage a portfolio of 1057 High Valued Clients Retirement Savings Accounts (RSA) clients with over 14.8 billion naira in pension savings.
  • Identified opportunities to cross or up-sell ARM Group Products & Services and communicated customer needs to the appropriate team.
  • Assessed client needs and developed retirement/financial plans to adequately address current and future objectives. Show less
Jan 2017 - Oct 2020

Relationship Management Officer

Arm Pension Managers (Pfa) Limited
Feb 2006 - Dec 2016
Team & coworkers

Colleagues at Fidelity Pension Managers Limited

Other employees you can reach at fidelitypensionmanagers.com. View company contacts for 115 employees →

FN Ferdinand Nnanna Ferdinand Nnanna Colleague at Fidelity Pension Managers Limited Lagos, Lagos State, Nigeria, Nigeria View → AO Arinze Ononwu Arinze Ononwu Colleague at Fidelity Pension Managers Limited Nigeria, Nigeria View → CK Chinazo Kalu Chinazo Kalu Colleague at Fidelity Pension Managers Limited Lagos Island, Lagos State, Nigeria, Nigeria View → OD Ola Dike Ola Dike Colleague at Fidelity Pension Managers Limited Lagos State, Nigeria, Nigeria View → SA Solomon Adetunji Solomon Adetunji Colleague at Fidelity Pension Managers Limited Lagos State, Nigeria, Nigeria View → AF Aliyu Funmilola Aliyu Funmilola Colleague at Fidelity Pension Managers Limited Lagos State, Nigeria, Nigeria View → DU Deborah Uwajeh Deborah Uwajeh Colleague at Fidelity Pension Managers Limited Lagos State, Nigeria, Nigeria View → AO Adefila Oluwatosin Adefila Oluwatosin Colleague at Fidelity Pension Managers Limited Nigeria, Nigeria View → DM Dominic Monye Dominic Monye Colleague at Fidelity Pension Managers Limited Lagos State, Nigeria, Nigeria View → AI Ayobamidele Ireko Ayobamidele Ireko Colleague at Fidelity Pension Managers Limited Lagos State, Nigeria, Nigeria View →
3 education records

Sola Ogunye education

Certificate, Financial Planning

Florida State University
FAQ

Frequently asked questions about Sola Ogunye

Quick answers generated from the profile data available on this page.

What company does Sola Ogunye work for?

Sola Ogunye works for Fidelity Pension Managers Limited.

What is Sola Ogunye's role at Fidelity Pension Managers Limited?

Sola Ogunye is listed as Designing and implementing customer-centric strategies, managing customer experience and leveraging customer insights to drive innovation and advocacy. at Fidelity Pension Managers Limited.

What is Sola Ogunye's email address?

AeroLeads has found 1 work email signal at @yahoo.co.uk for Sola Ogunye at Fidelity Pension Managers Limited.

Where is Sola Ogunye based?

Sola Ogunye is based in Lagos, Lagos State, Nigeria while working with Fidelity Pension Managers Limited.

What companies has Sola Ogunye worked for?

Sola Ogunye has worked for Fidelity Pension Managers Limited, Heir Life Assurance Ltd, Arm Pension Managers (Pfa) Ltd, Arm Pension Managers (Pfa) Ltd., and Arm Pension Managers (Pfa) Limited.

Who are Sola Ogunye's colleagues at Fidelity Pension Managers Limited?

Sola Ogunye's colleagues at Fidelity Pension Managers Limited include Ferdinand Nnanna, Arinze Ononwu, Chinazo Kalu, Ola Dike, and Solomon Adetunji.

How can I contact Sola Ogunye?

You can use AeroLeads to view verified contact signals for Sola Ogunye at Fidelity Pension Managers Limited, including work email, phone, and LinkedIn data when available.

What schools did Sola Ogunye attend?

Sola Ogunye holds Certificate, Financial Planning from Florida State University.

What skills is Sola Ogunye known for?

Sola Ogunye is listed with skills including Microsoft Excel, Microsoft Office, Leadership, Management, Research, and Microsoft Word.

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