As an seasoned director at EPAM Systems, a globally renowned technology and digital strategy consultancy listed in the S&P 500, I am seasoned in transforming, evangelizing, and adopting digital customer-centric methodologies and product management practices. With a robust background in Data, customer journey optimization, and AI literacy, I bring a wealth of expertise to the role and to our clients.In my role, I lead the Product Management practice in the Netherlands and Belgium, driving international growth and enhancing customer engagement approaches to foster stronger agency partnerships and customer centricity. My experience in complex environments, coupled with my skills in change management, strategic leadership and planning plus leveraging expert product management skills, enable me to navigate and lead through challenges effectively.I am responsible for identifying and establishing key performance metrics for senior management, enabling them to track and assess practice performance effectively, to cultivate a genuine customer centric culture within the organization. Experience growing teams, and setting up Large (Change/innovation)ProgramsMy pro-active approach to leadership, collaboration, and stakeholder management with senior and executive leadership ensures the delivery of innovative solutions and successful go-to-market strategies.Additionally, my strong communication and public speaking skills help in conveying strategic visions and fostering a customer-focused mindset throughout the organization, driving growth and ensuring continuous improvement in all digital initiatives.