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Solanki Jaydeep Email & Phone Number

Customer Support Operations Manager at AK Softwares
Location: Ahmedabad, Gujarat, India 6 work roles 2 schools
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Current company
Role
Customer Support Operations Manager
Location
Ahmedabad, Gujarat, India
Company size

Who is Solanki Jaydeep? Overview

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Quick answer

Solanki Jaydeep is listed as Customer Support Operations Manager at AK Softwares, a company with 35 employees, based in Ahmedabad, Gujarat, India. AeroLeads shows a matched LinkedIn profile for Solanki Jaydeep.

Solanki Jaydeep previously worked as Support and Imp. Executive at Alpha-E Barcode Solutions Pvt. Ltd. and Team Leader – Support Department at A K Softwares. Solanki Jaydeep holds Master Of Commerce - M.Com, Accounting from Saurashtra University.

Company email context

Email format at AK Softwares

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AK Softwares

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Profile bio

About Solanki Jaydeep

Solanki Jaydeep is a Customer Support Operations Manager at AK Softwares. They possess expertise in software as a service, presentation skills, analytical skills, association management software, after sales and 9 more skills.

Listed skills include Software As A Service, Presentation Skills, Analytical Skills, Association Management Software, and 10 others.

Current workplace

Solanki Jaydeep's current company

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AK Softwares
Ak Softwares
Customer Support Operations Manager
Ahmedabad, GJ, IN
Employees
35
AeroLeads page
6 roles

Solanki Jaydeep work experience

A career timeline built from the work history available for this profile.

Customer Support Operations Manager

Ak Softwares

Ahmedabad, GJ, IN

Support And Imp. Executive

Current

Ahmedabad, Gujarat, India

* Train customer service executives and managers based on feedback and performance.* Monitor customer issues and solve them* Find patterns in customer success and improve accordingly.* Creating manuals and instructional documents to guide customer success managers in various situations.* Collaborate with other teams and departments to create a training.

Apr 2022 - Present

Team Leader – Support Department

A K Softwares
  • Oversee the day-to-day operations of the Technical Support Team
  • Provide direct supervision of the technical support staff.
  • Act as a mentor and provide oversight, coaching, and training to technical support staff.
  • Be the point of contact when it comes to technical escalations.
  • Be actively involved with the operational delivery and UAT if required for new product and feature releases.
  • Monitor team performance and report on metrics.
Apr 2019 - Apr 2022

Senior Technical Support Executive

A K Software

Ahmedabad, Gujarat, India

  • Giving direct/indirect technical support viz. installation of software.
  • The incumbent shall have close coordination with customers/users doing troubleshoot and solving queries taking customer feedback customer satisfaction.
  • Experience in software support/installation/ configuration positive attitude experience in systems study & providing after-sales support services.
  • Working with customers/employees to identify software problems and advising them for solution.
  • Deliver… Show more
  • Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
Jul 2017 - 2019

Technical Support Executive

A K Technologies

Ahmedabad, Gujarat, India

  • Coordination with existing corporate clients for training.
  • Handle software related queries of the existing corporate clients.
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about software.
  • Redirect problems to appropriate resource.
Dec 2016 - Jun 2017

Accountant

Burhani Steel

Amreli Area, India

Documents financial transactions by entering account information.Maintains accounting controls by preparing and recommending policies and procedures.Recommends financial actions by analyzing accounting options.Secures financial information by completing database backups.

Feb 2013 - Dec 2016
Team & coworkers

Colleagues at AK Softwares

Other employees you can reach at alphaebarcode.com. View company contacts for 35 employees →

2 education records

Solanki Jaydeep education

Master Of Commerce - M.Com, Accounting

Saurashtra University

Bachelor Of Commerce - Bcom, Banking And Financial Support Services

K.K.Parekh Comm.. College -Amreli
FAQ

Frequently asked questions about Solanki Jaydeep

Quick answers generated from the profile data available on this page.

What company does Solanki Jaydeep work for?

Solanki Jaydeep works for AK Softwares.

What is Solanki Jaydeep's role at AK Softwares?

Solanki Jaydeep is listed as Customer Support Operations Manager at AK Softwares.

Where is Solanki Jaydeep based?

Solanki Jaydeep is based in Ahmedabad, Gujarat, India while working with AK Softwares.

What companies has Solanki Jaydeep worked for?

Solanki Jaydeep has worked for Ak Softwares, Alpha-E Barcode Solutions Pvt. Ltd., A K Softwares, A K Software, and A K Technologies.

Who are Solanki Jaydeep's colleagues at AK Softwares?

Solanki Jaydeep's colleagues at AK Softwares include Ajay Chandiramani, Milan Lunagaria, Het Patel, Bandhan Joshi, and Om Rana.

How can I contact Solanki Jaydeep?

You can use AeroLeads to view verified contact signals for Solanki Jaydeep at AK Softwares, including work email, phone, and LinkedIn data when available.

What schools did Solanki Jaydeep attend?

Solanki Jaydeep holds Master Of Commerce - M.Com, Accounting from Saurashtra University.

What skills is Solanki Jaydeep known for?

Solanki Jaydeep is listed with skills including Software As A Service, Presentation Skills, Analytical Skills, Association Management Software, After Sales, Accounting Software, Erp Implementations, and Pre Sales.

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