Customer Support Operations Manager
Ak Softwares
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Solanki Jaydeep Email & Phone Number
Customer Support Operations Manager
at
AK Softwares
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Support Operations Manager
Location
Ahmedabad, Gujarat, India
Company size
Who is Solanki Jaydeep? Overview
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Quick answer
Solanki Jaydeep is listed as Customer Support Operations Manager at AK Softwares, a company with 35 employees, based in Ahmedabad, Gujarat, India. AeroLeads shows a matched LinkedIn profile for Solanki Jaydeep.
Solanki Jaydeep previously worked as Support and Imp. Executive at Alpha-E Barcode Solutions Pvt. Ltd. and Team Leader – Support Department at A K Softwares. Solanki Jaydeep holds Master Of Commerce - M.Com, Accounting from Saurashtra University.
Company email context
Email format at AK Softwares
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AK Softwares
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Profile bio
About Solanki Jaydeep
Solanki Jaydeep is a Customer Support Operations Manager at AK Softwares. They possess expertise in software as a service, presentation skills, analytical skills, association management software, after sales and 9 more skills.
Listed skills include Software As A Service, Presentation Skills, Analytical Skills, Association Management Software, and 10 others.
Current workplace
Solanki Jaydeep's current company
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Ak Softwares
6 roles
Solanki Jaydeep work experience
A career timeline built from the work history available for this profile.
Support And Imp. Executive
Current* Train customer service executives and managers based on feedback and performance.* Monitor customer issues and solve them* Find patterns in customer success and improve accordingly.* Creating manuals and instructional documents to guide customer success managers in various situations.* Collaborate with other teams and departments to create a training.
Apr 2022 - Present
Team Leader – Support Department
A K Softwares
- Oversee the day-to-day operations of the Technical Support Team
- Provide direct supervision of the technical support staff.
- Act as a mentor and provide oversight, coaching, and training to technical support staff.
- Be the point of contact when it comes to technical escalations.
- Be actively involved with the operational delivery and UAT if required for new product and feature releases.
- Monitor team performance and report on metrics.
Apr 2019 - Apr 2022
Senior Technical Support Executive
A K Software
- Giving direct/indirect technical support viz. installation of software.
- The incumbent shall have close coordination with customers/users doing troubleshoot and solving queries taking customer feedback customer satisfaction.
- Experience in software support/installation/ configuration positive attitude experience in systems study & providing after-sales support services.
- Working with customers/employees to identify software problems and advising them for solution.
- Deliver… Show more
- Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet.
Jul 2017 - 2019
Technical Support Executive
A K Technologies
- Coordination with existing corporate clients for training.
- Handle software related queries of the existing corporate clients.
- Interact with customers to provide and process information in response to inquiries, concerns, and requests about software.
- Redirect problems to appropriate resource.
Dec 2016 - Jun 2017
Accountant
Burhani Steel
Documents financial transactions by entering account information.Maintains accounting controls by preparing and recommending policies and procedures.Recommends financial actions by analyzing accounting options.Secures financial information by completing database backups.
Feb 2013 - Dec 2016
Team & coworkers
Colleagues at AK Softwares
Other employees you can reach at alphaebarcode.com. View company contacts for 35 employees →
AC
Ajay Chandiramani
Colleague at Ak SoftwaresGujarat, India, India
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ML
Milan Lunagaria
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
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HP
Het Patel
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
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BJ
Bandhan Joshi
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
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OR
Om Rana
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
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SO
Shreya Ojha
Colleague at Ak SoftwaresJodhpur, Rajasthan, India, India
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JS
Jainam Shah
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
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KB
Kaushal Bakraniya
Colleague at Ak SoftwaresRajkot, Gujarat, India, India
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SL
Shyam Lakkad
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
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NK
Nidhi Khira
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
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Ajay Chandiramani
Colleague at Ak SoftwaresGujarat, India, India
View →
ML
Milan Lunagaria
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
View →
HP
Het Patel
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
View →
BJ
Bandhan Joshi
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
View →
OR
Om Rana
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
View →
SO
Shreya Ojha
Colleague at Ak SoftwaresJodhpur, Rajasthan, India, India
View →
JS
Jainam Shah
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
View →
KB
Kaushal Bakraniya
Colleague at Ak SoftwaresRajkot, Gujarat, India, India
View →
SL
Shyam Lakkad
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
View →
NK
Nidhi Khira
Colleague at Ak SoftwaresAhmedabad, Gujarat, India, India
View →
2 education records
Solanki Jaydeep education
Master Of Commerce - M.Com, Accounting
Saurashtra University
Bachelor Of Commerce - Bcom, Banking And Financial Support Services
K.K.Parekh Comm.. College -Amreli
FAQ
Frequently asked questions about Solanki Jaydeep
Quick answers generated from the profile data available on this page.
What company does Solanki Jaydeep work for?
Solanki Jaydeep works for AK Softwares.
What is Solanki Jaydeep's role at AK Softwares?
Solanki Jaydeep is listed as Customer Support Operations Manager at AK Softwares.
Where is Solanki Jaydeep based?
Solanki Jaydeep is based in Ahmedabad, Gujarat, India while working with AK Softwares.
What companies has Solanki Jaydeep worked for?
Solanki Jaydeep has worked for Ak Softwares, Alpha-E Barcode Solutions Pvt. Ltd., A K Softwares, A K Software, and A K Technologies.
Who are Solanki Jaydeep's colleagues at AK Softwares?
Solanki Jaydeep's colleagues at AK Softwares include Ajay Chandiramani, Milan Lunagaria, Het Patel, Bandhan Joshi, and Om Rana.
How can I contact Solanki Jaydeep?
You can use AeroLeads to view verified contact signals for Solanki Jaydeep at AK Softwares, including work email, phone, and LinkedIn data when available.
What schools did Solanki Jaydeep attend?
Solanki Jaydeep holds Master Of Commerce - M.Com, Accounting from Saurashtra University.
What skills is Solanki Jaydeep known for?
Solanki Jaydeep is listed with skills including Software As A Service, Presentation Skills, Analytical Skills, Association Management Software, After Sales, Accounting Software, Erp Implementations, and Pre Sales.
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