Soledad Maldonado Email & Phone Number

Channelview, Texas, United States

• Assisted in conducting interviews for the selection of candidates and provided feedback
• Trained new hires
• Evaluated employee’s performance and provided feedback for the 30, 60, 90-day performance review
• Assigned Peer reviews to staff on a weekly basis, then prepared detailed findings to the staff to make corrections
• Ensured and monitored staff to place confirmation calls within 24-48 hours
• Sent communication reminders to eligibility staff regarding upcoming deadlines

Deer Park, TX

• Evaluated information obtained from clients to determine eligibility for assistance.
• Determined the level of benefits to which the client is entitled.
• Determined continuing eligibility for renewal applications.
• Data entry on a daily basis to enter household application information
• Assisted consumers by creating online accounts - through Your Texas Benefits, Healthcare.Gov, Social Security, and to obtained Paystubs from clients
• Review and Respond remote eligibility inquiries to Case workers from other corporations

Houston, TX

• Check in & Check out in all departments
• Schedule appointments in all departments - called and confirmed appointments, creating phone notes.
• Operate office machines – photocopiers, scanners, facsimile machines, voicemail systems, and personal computers
• Answer multiple incoming telephone lines in accordance with clinic’s procedures and directs the caller accordingly, and take messages.
• Ensured the cleanliness, sanitation and maintenance of all exam rooms and equipment.
• Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

Houston, Texas

• Stop operations if I find any hazardous condition
• In the event of fire, extinguish it immediately or turn a fire alarm on
• Watch out for fire hazards in the workplace while work is performed by other employees
• Consistently assumed additional responsibilities and worked extended hours to meet project deadlines
• Keep visible contact at all times with the workers inside the confined space
• Distributed and collected time cards each pay period

Pasadena, TX

• Data Entry – CPT & ICD 9 surgery codes information.
• Assist in back office – Performing hearing tests.
• Ability to operate autoclaving units and perform instrument sterilizations.
• Maintain Surgery schedule.
• Verify insurances and obtained pre authorizations for surgeries and prescriptions.
• Schedule and confirm appointments.

Houston, TX

Houston, TX

• Greets patients and visitors, communicates wait times and directs them accordingly.
• Obtains authorization as needed to process patients for services needed.
• Checks patients in appropriate patient management system in accordance with client company protocols.
• Answers incoming telephone lines in accordance with company procedures and directs the caller accordingly.
• Checks out patients in appropriate patient management system according to procedure and distributes records according to the Employer’s protocols.
• Files paperwork, medical records and correspondence according to defined company procedure.

Pasadena, TX

• Data Entry – enter demographics and insurance information.
• Check out – collecting and posting payments: daily posting report.
• Workers Comp – Report results to companies, contact adjusters for authorizations, performed drug screens and breath alcohols
• Assist in back office, when needed – taking patients history, vital signs, injections, and electrocardiograms.
• Performed rapid Flu, Mono, HCG, and Urinalysis Screens.
• Schedule appointments and verify multiple insurances.