Solène Malka

Solène Malka Email and Phone Number

Multilingual Tour Guide • Wine Educator • International Hostess on Cruise Ships
Solène Malka's Location
Bordeaux, Nouvelle-Aquitaine, France, France
Solène Malka's Contact Details

Solène Malka work email

Solène Malka personal email

n/a
About Solène Malka

I am a passionate person who loves people, communication and cultural exchanges. Being a fervent language lover, has made me able to communicate in 6 different languages, and I am always enthusiastic about learning new ones. Through my enriching experience, I gained strong skills in hospitality, tourism, luxury, events, and marketing, but also the ability to be a versatile person, capable of adapting to all kinds of situations to exceed both the customers’ and the company’s expectations. My career is a testament to a blend of linguistic expertise, passion for tourism, and a commitment to creating meaningful experiences. I am eager to continue this journey, embracing new opportunities for growth, and contributing my skills to elevate the tourism industry.

Solène Malka's Current Company Details

Multilingual Tour Guide • Wine Educator • International Hostess on Cruise Ships
Solène Malka Work Experience Details
  • Costa Crociere S.P.A.
    International Hostess
    Costa Crociere S.P.A. Nov 2023 - Jun 2024
    South America
    As an International Hostess, I specialize in providing top-tier hospitality to our international guests. From warm welcomes to seamless event coordination, I ensure their stay is comfortable and enjoyable. With language assistance, cultural insights, and prompt issue resolution, I guarantee a memorable experience tailored to their needs. Collaborating with colleagues, I strive for excellence, continuously improving our services to exceed expectations and foster cultural exchange.
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  • Bordeaux With Elodie
    Wine Tour Expert
    Bordeaux With Elodie Apr 2023 - Oct 2023
    Bordeaux, Nuova Aquitania, Francia
    As a Wine Tour Guide in Bordeaux, I served as both a private driver and knowledgeable escort through the prestigious vineyards of Medoc, Graves, Saint-Emilion, Sauternes, and the wider South West of France. With a passion for oenology, I provided insightful commentary on wine culture and production techniques while ensuring guests' comfort and enjoyment throughout their journey. I strove to give unforgettable and personalized wine tours that showcase the region's rich heritage and exceptional wines.
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  • Costa Crociere S.P.A.
    International Hostess
    Costa Crociere S.P.A. Oct 2022 - Apr 2023
    Europe & Uae
    As the French Representative aboard Costa Toscana, I fulfilled a multifaceted role, serving as the primary liaison and ambassador for French-speaking guests among a diverse population of over 6000 individuals. Beyond communication and assistance, I managed and addressed complaints, ensuring high-quality service standards were upheld throughout the cruise. Additionally, I took on responsibilities as a tour escort and spokesperson, making announcements, leading meetings, and delivering speeches to enhance the onboard experience for all passengers.
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  • Château Latour-Martillac
    Wine Tourism - Hospitality - Events Officer
    Château Latour-Martillac Sep 2021 - Oct 2022
    Martillac, Nouvelle-Aquitaine, France
    In my role as the Wine Tourism, Hospitality, and Events Officer, I orchestrated seamless guest experiences by leading multilingual tours, educating visitors on wine, and crafting engaging workshops. I oversaw the administration of both business-to-business and business-to-consumer events, ensuring meticulous organization and execution. Additionally, I managed sales operations, including invoice management, shipping logistics, and inventory control, while also operating the on-site shop to enhance customer satisfaction and streamline transactions.
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  • Château Latour-Martillac
    Wine Tourism - Hospitality - Events Operator
    Château Latour-Martillac Jul 2020 - Aug 2021
    France
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  • Château Smith Haut Lafitte
    Wine Tourism & Events Operator
    Château Smith Haut Lafitte Sep 2019 - Aug 2020
    Martillac, Bordeaux, France
    As the one of the Wine Tourism and Events Operators, I conducted multilingual wine workshops, tours, and tastings while assisting in the coordination of various events such as weddings, seminars, and exhibitions. Additionally, I managed bookings, were engaged in sales activities, and performed various roles as a versatile staff member to ensure smooth operations and exceptional guest experiences.
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  • Camping Les Chevreuils
    Multilingual Hospitality Operator
    Camping Les Chevreuils Jun 2019 - Aug 2019
    Seignosse
    I managed guest stays at a prestigious campsite catering to an international clientele. This included overseeing all aspects of customer service from check-in to check-out, ensuring a seamless and satisfying experience for guests throughout their stay.
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  • Aux Tours Des Vins
    Wine Shop Assistant
    Aux Tours Des Vins Apr 2019 - May 2019
    La Rochelle, France
    As a wine shop assistant, I facilitated oenology training programs and conducted daily wine and spirits tastings to educate customers. I managed all aspects of the shop, including providing expert advice, handling sales transactions, and managing inventories. Additionally, I organized tasting workshops and facilitated trade meetings to promote wine appreciation and foster connections within the industry.
  • Aux Tours Des Vins
    Wine Cellar Intern
    Aux Tours Des Vins Apr 2019 - May 2019
    La Rochelle, France
  • Indépendant
    Au Pair
    Indépendant Jun 2018 - Aug 2018
    Madrid, Spain
  • Cgr Cinémas
    Versatile Staff
    Cgr Cinémas Nov 2017 - Apr 2018
    La Rochelle, France
    • Programming and film projection on TMS CinéDigital Manager & CineLister.• Rooms & shop management, customer service, night shifts.
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  • Indépendant
    Au Pair
    Indépendant Jun 2017 - Aug 2017
    Majadahonda, Spain

Solène Malka Education Details

Frequently Asked Questions about Solène Malka

What is Solène Malka's role at the current company?

Solène Malka's current role is Multilingual Tour Guide • Wine Educator • International Hostess on Cruise Ships.

What is Solène Malka's email address?

Solène Malka's email address is so****@****die.com

What schools did Solène Malka attend?

Solène Malka attended Institut Pour L’étude Et L’intégration Des Nouvelles Techniques Et Technologies, Formasup Campus, Hongik University, La Rochelle Université, La Rochelle Université.

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