Account Manager
Aug 2023 - Oct 2024
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Solethu Coka Email & Phone Number
Account Manager. Customer Relationship Manager. Community Manager.
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✓ Verified July 2026
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Profile completeness 71%
Role
Account Manager. Customer Relationship Manager. Community Manager.
Location
City of Cape Town, Western Cape, South Africa
Who is Solethu Coka? Overview
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Quick answer
Solethu Coka is listed as Account Manager. Customer Relationship Manager. Community Manager. based in City of Cape Town, Western Cape, South Africa. AeroLeads shows a matched LinkedIn profile for Solethu Coka.
Solethu Coka previously worked as Account Manager at Youknow Technologies and Account Manager at Social Places. Solethu Coka holds Bachelor'S Degree, Bachelor Of Social Science In Social Development, Religious Studies & Sociology. from University Of Cape Town.
Profile bio
About Solethu Coka
Studying Social Science at the University of Cape Town fueled my fascination in human behaviour, group dynamics, and more specifically, helping people to realise & achieve their purpose. But it was while volunteering as a facilitator for a peer education program on campus, that I realized the powerful impact of combining strategy with interpersonal skills to solve real problems. I am an experienced Customer Relationship Manager & Account Manager, across various industries (B2C & B2B). I am highly experience in Customer Relationship Management strategies & Social Media Community Management. In addition, I have experience in the Education sector, having worked as a Student Advisor & Course Consultant for some reputable higher education institutions. I have the ability to fully understand clients' business and needs and provide strategic recommendations that align with their business goals and objectives while upselling the companies offerings. In addition, my strengths are being known as a ‘go-getter’, intellectual, self-motivated, and confident, while remaining agile and open to changeOutside of work, I enjoy travelling, I'm a wine-enthusiast, and an aspiring entrepreneur.
7 roles
Solethu Coka work experience
A career timeline built from the work history available for this profile.
Account Manager
· Customer Account Planning
· Monthly Client Meetings
· Customer Strategies, Plans & Implementation
· Communicating Client Feedback to Social Places Digital and Management Teams
· Identify and communicate further opportunities for new products and integration.
· Client OnBoarding and Project Management
· Client Dashboard Training
· Monthly customer reporting
May 2022 - Jul 2023
Customer Community Manager
Customer Relationship Manager. Social Media Accounts Manager.Loyalty Programme Manager. Overall Customer Community management
Mar 2021 - Apr 2022
Customer Engagement Specialist
Social media management & reporting, communitymanagement, query resolutions, member database management, ad-hoc operational duties
Feb 2020 - Feb 2021
Enrollment Specialist
Feb 2018 - Feb 2020
Student Advisor
Mancosa
Advisor to students for the enrolment onto MANCOSA's distance, part-time and full-time learning programmes. Schools & Corporate marketing of MANCOSA programmes.
Aug 2016 - Feb 2018
Student Advisor
Aug 2015 - Nov 2016
1 education record
Solethu Coka education
FAQ
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What is Solethu Coka's role at their current company?
Solethu Coka is listed as Account Manager. Customer Relationship Manager. Community Manager..
Where is Solethu Coka based?
Solethu Coka is based in City of Cape Town, Western Cape, South Africa.
What companies has Solethu Coka worked for?
Solethu Coka has worked for Youknow Technologies, Social Places, Sports Science Institute Of South Africa (Ssisa), Virgin Active South Africa, and 2U.
How can I contact Solethu Coka?
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What schools did Solethu Coka attend?
Solethu Coka holds Bachelor'S Degree, Bachelor Of Social Science In Social Development, Religious Studies & Sociology. from University Of Cape Town.
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