Sol Fernández Email & Phone Number

Guadalajara, Jalisco, México

• Ensuring that the content that Customers want gets from Authors to Customers as frictionlessly and efficiently as possible, while maintaining Envato’s standards of quality and integrity.
• Data & Metrics Coordination.
• Produce periodic summary reports for Content Operations management and stakeholders.
• Produce regular performance reports for individual team members.
• Facilitate and drive team data analysis for opportunity discovery, work valuing and costing, and visibility into team activities.
• Liaise with supporting team members, Content Planning & Business Intelligence and/or stakeholders to ensure effective and efficient delivery of reports and metrics.

Guadalajara Centro, Jalisco, Mexico

• Customer service, reservations, negotiation, documentation analyst, communication with customers, land providers, shipping lines and customs agents.Contact with providers to move the goods from Mexico to other.
• Coordination of shipments request of exportation.
• Knowledge about ocean freight services, shipping lines, land services, dangerous goods requirements, general cargo and consolidated cargo.
• Exportation services from Mexico to all the world.
• Manage expediency of shipments
• Booking requests.

Guadalajara, Jalisco, Mexico

• Analyzing costs and benefits of exportation with the shipping lines, land freights, customs agents to get the better option for the customer and get a profit for the company too, know what the customer needs and search.
• Costs of exportation.
• Negotiation with shipping lines.
• Knowledge about maritime routes.
• Analyze costs and compare with other providers.
• Customer service requires from customer and offer the better option.

*Customer service of Nextel and Sprint telephone lines to customers in USA. *Advisor for customers lines use, payments, services and new equipment.

Bachelor'S Degree, International Business/Trade/Commerce

Education record