Thomas Scott Email & Phone Number

Dublin, Ohio

• Train new agents in 33 states and 50 carrier's (compliance, quoting, sales, products, guidelines)• Implement sales strategies and techniques supporting agents and improving work flow• Assist agents with marketing their agency to increase visibility and growth• Analyze metrics to identify training opportunities for agent growth• Schedule and lead virtual training sessions via screen share with remote access• Help underwrite and place business to minimize loss and ensure profitability• Meet and discuss ideas for product/system improvement with various carrier executives• Aided in developing carrier/insurance content for the online knowledge base for agents use

Westerville, Ohio

• Sold personal lines insurance products for 15 carriers in Huntington Insurance territories• Maintained knowledge of all 15 carrier sites, including the comparative quoting system PL Rater• Utilized cross sell best practices to drive profitability and member retention• Worked in fast paced environment requiring a high level of change resiliency• Maintained required Property and Casualty licensing

Columbus, Ohio Area

• Completed Required P&C licensing• Sell personal lines insurance products in 46 states• Utilize cross sell best practices to drive profitability and member retention• Develop and test new processes for Nationwide Sales Solutions• Engage in root cause problem solving sessions using Lean Six Sigma methodology• Work in fast paced environment requiring a high level of change resiliency• Designed team logos and the Innovation Certified Seal for approved tests

• Consistently in the top 10 in the market and top 20 in the company in overall sales• Coached peers to improve stores overall sales performance• Developed new hire with no sales experience to top performer 2 months• Built collaborative team culture to improve overall performance• Coached by example through live sales interactions• Earned transfer and I led that store in sales every month I was there• Handle customer concerns and escalated issues

• Developed my own method of bundling to build value through a complete solution• Consistently led the department in Delivery/Install/Calibration/and attach rate• Averaged more HK sound bar sales than other stores total HK sound bar sales• Consistently exceeded warranty attachment rate goal by building value in product