Field Application Scientist And Sales
Jakarta Selatan, Jakarta Raya, Indonesia
• Coordinate and conduct customer training for DaAn Gene products and assays.• Troubleshoot issues related to experimental design, data processing, software operation, sample preparation and chemical reaction. • Perform preliminary on-site failure analysis to identify root cause and feedback to corresponding company department or personnel.• Develop and maintain positive relationships and communication with customers• Support sales efforts through technical presentations of the product, customer management or organizing seminar.• Assist in making product price quotations that will be given to customers and become a liaison for negotiating product prices that will be offered to customers.• Act as a key contributor of customer feedback to marketing and product development teams.• Proactively share experience, knowledge and skills to peers and help to build an organization with strong professionalism.• Coach and mentor new hires as needed