A través de un acompañamiento real, las mejores herramientas y metodologías de punta, acompaño a empresas e individuos a alcanzar el cumplimiento de su estrategia.

Acompaño a más de 3000 personas en el desarrollo comercial de sus franquicias, tanto en la concepción de la estrategia macro, como en el acompañamiento individual de líderes, directores y consultores.

Acompañamos a organizaciones y ministerios en brindar los recursos necesarios para el desarrollo de las nuevas generaciones.

Desarrollamos el talento de líderes y organizaciones a lo largo de Latinoamérica. Impulsados por Maxwell Leadership, combinamos las mejores metodologías con herramientas de inteligencia de negocios que le entregan al liderazgo los comportamientos y la información necesaria para tomar las decisiones que les lleven a escribir una grandiosa historia de éxito.

Dirigí la operación y el área comercial de la región tanto para LHH (Costa Rica + Guatemala) como para AZ & Asociados, duplicando el ingreso del negocio y la rentabilidad.Junto con mi equipo, tuvimos éxitos grandiosos acompañando clientes de gran escala en diferentes latitudes, tanto locales como multinacionales, y en todo tipo de sector, incluyendo el público.

End to End Performance Evaluation (Since Goal Agreement to Goal Achievement and Competency Assessment, +700 employees)Employee Satisfaction for Central America and Caribbean (Design, Implementation, Results analysis and Action Plan Follow Up, +1300 employees).Training Plan and Budget Control (Training Detection, Annual Plan, Implementation and Follow up, Budget Administration, +600 employees)Trainer of Leadership, TTT (Train the Trainer), Feedback, Team Buildings… Show more End to End Performance Evaluation (Since Goal Agreement to Goal Achievement and Competency Assessment, +700 employees)Employee Satisfaction for Central America and Caribbean (Design, Implementation, Results analysis and Action Plan Follow Up, +1300 employees).Training Plan and Budget Control (Training Detection, Annual Plan, Implementation and Follow up, Budget Administration, +600 employees)Trainer of Leadership, TTT (Train the Trainer), Feedback, Team Buildings, Communication, etc.Change Management Practitioner Head of HR Panama a.i. since April 2015 to November 2015Achievements• First HR Master Gold (High Internal Six Sigma Degree as Champion) in the world (4 Six Sigma initiatives as Champion with €100,000 of ROI).• Developer and Trainer of “7 Steps to Active Leadership” (Training for Managers and Leaders conducted in Central America with €50,000 of ROI in its first year, and Active Leadership Improvement of 6 points in the Region 71 to 77, +250 Managers and Supervisors were trained).• Change Management Practitioner Bronze with 7 points improved in Active Leadership 75 to 72, 6 in Employee Engagement 77 to 83 and 11 in Employee Opinion Follow Up 67 to 78 in the Employee Opinion Survey. Target Population +600 employees.• Most Value Employee DHL Costa Rica: 2nd Place 2013• HR Team of the Year DHL Americas 2014 Show less

Training and DevelopmentCareer plan development, Performance Evaluation, Change Management Advisor, EOS (Employee Opinion Survey), Training Plan, MTW Super User CENAC (E-Learning).Recruitment and SelectionAll levels, Psychometrics, Assessment Centers (Case development, Implementation and Results Analysis)PayrollManage the process, Labor RelationshipsOtherISO 9000 – ISO 14000 CertificationSocial Responsibility Initiatives (SOS Villages,… Show more Training and DevelopmentCareer plan development, Performance Evaluation, Change Management Advisor, EOS (Employee Opinion Survey), Training Plan, MTW Super User CENAC (E-Learning).Recruitment and SelectionAll levels, Psychometrics, Assessment Centers (Case development, Implementation and Results Analysis)PayrollManage the process, Labor RelationshipsOtherISO 9000 – ISO 14000 CertificationSocial Responsibility Initiatives (SOS Villages, UpStairs Scholarships, TECHO, Others)Achievements• Increase Active Leadership Score (+4 points) after 2 years without improvements.• Implementation of ACT (Change Management) workshops for new structure transition (+100 employees).• Implementation of Performance Dialog (Balance scorecards) for Human Resources.• Develop all ISO structure; include documents, process and procedures (Training and Development, Performance Evaluation, Corporate Induction, Communications, Social Corporate Responsibility). Show less

Support trainings and team buildings.Administration of performance evaluations of DGF Costa Rica.Corporate Induction TrainerMoodle super User (E-Learning)Achievements• Change of documentation strategy of Performance Evaluation, Training Needs Detection Lead Time was decreased since 2 months to 2 days, also we save 46 CO2 yearly Kg.• Most Value Employee DHL Costa Rica: 1st Place 2010

Recruitment of operative and administrative positions.Implementation of Assessment CentersLabor Relationships for Costa RicaAttrition AnalysisAchievements• Recruitment Lead Time improved in 15%• Recruitment Satisfaction 100%

Coordination of routes and service provided to costumers like Kraft, Panasonic and Procter & Gamble.Tracking to Deliveries and supervise truck drivers.Customer InvoicingAchievements• Improve accounts profitability in 25%• Design and Implementation of Key Performance Indicators for this department.

End to end of the Process (Supervising since Bone process to Delivery)Measure Meat yield and operational performanceProcess AnalysisDirect Supervisor of 20 employeesAchievements• Implementation of Balance Scorecard and Performance Indicators