Fernando Solis Email & Phone Number

San Francisco Bay Area

• Manages a portfolio of partners focusing on strengthening and growing their business. Coordinates training and on-boarding of new partners and assumes day-to-day responsibility for the health of these partnerships.
• Acts as the Partner’s point of contact handling inquiries, continuous product education, resolving conflicts, and providing solutions in a timely manner.
• Analyzes partner performance and conducts business review meetings, providing insights to help them execute quickly and efficiently.

South San Francisco, California, United States

• Managed and developed strong relationships with 10+ accounts serving as a liaison between patients, providers, distributors and insurance payers to assure services are provided in the least costly and least restrictive.
• Conducted benefits, coverage and payer research/investigations to ensure compliance with payer appeal policies, practices, and timelines.
• Assisted patients in understanding individual rights and responsibilities in regards to therapy, coverage and reimbursement while being compliant with company policies and procedures.
• Identified and facilitated referrals to alternative coverage options and financial assistance programs for patients who are under insured or required copy assistance.
• Enhanced customer experience by completing a Spanish certification program from Medical Interpreting Training School to better assist Spanish speaking patients and their families.
• Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.

Santa Clara, California, United States

• Managed store organization, staffing, maintenance and daily business operations/functions.
• Analyzed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Scheduled and led weekly store meetings for employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.

Bachelor’S Degree, Journalism

Associate’S Degree, Business Administration And Management, General

Activities and Societies: Associated Students of Foothill CollegeActivities Coordinator