Solomon Benard Email and Phone Number

· Initiated and coordinated the implementation of Laboratory QMS projects which improved operational efficiency by 40%· Coordinated strategic plan meetings which led to the development of QMS manual which covers 90% documentation for regulatory requirements· Coordinated policy formulation sessions and generated policy documents which attained 90% of required policy for laboratory operations·  Developed Budgetary templates and financial protocols to cover 50% of financial requirements for logistics and supply of laboratory operations· Drafted and Developed templates and content to cover 80% for quality manual requirements·  Assisted in implementing laboratory logistics and supply chain cycle and operations which reduced out of stock syndrome to zero percent.· Pioneered ancillary diagnostic testing in immunohistochemisty laboratory operations which increased testing capacity by 40%·  Monitored and Evaluated performance, projects, processes and procedures which improved leadership  capacity by 60%· Deployed communication mechanism that generated enthusiasm and increased response rate to capacity building by 60%·  Led committees and co-chaired investigation teams that promoted quality practices and detected skill gaps and recommended remedy in 100% cases· Supervised customer service initiatives that reduced complaints and increased customers satisfaction by 70% Planned and organized quality meetings that reduced incidences of laboratory errors by 90%Organized stakeholders meeting for effective communication on Project Execution that yielded 90% response and buy in.·  Generated laboratory personnel proficiency and competence assessment templates that increased productivity by 40%·  Initiated and implemented a personnel assessment score template that exposed skill gaps by 80%* Wrote articles published in reputable journals with 100% acceptance rate.* Collaborated with other researchers on experimental research.

The Institution is a foremost Federal Tertiary Health Institution with an objective to ensure 'Total Quality Healthcare That Guarantees Patients Satisfaction'.