Solomon Mammen Email & Phone Number

Trivandrum

Provide Technical Maintenance and Recovery Support to Enterprise LAN/WAN Comprising 900+ PCs, File and print Servers and Oracle Database Servers in Windows and Linux platforms in various departments across Kerala State and some southern part of India and Resolve technical problems associated with the System Hardware and Software. Analyze, track and log complex software and hardware matters of significance pertaining to networking connectivity issues, printer, server, and application to meet business needs. Analyses memory dump file using Windbg tool and made necessary step. Installation, Configuration and Maintenance Support of Linux/Apache and Windows/IIS Web Servers, SQL 2000, 2K8 R2 and Oracle DB 8i & 10g Servers, Streaming Media Server and its Hardware for our Web Hosting Services. Regularly checking the consistency of scheduled backup data of these servers.Coordinate Annual Maintenance Contract Engineers for hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action. Coordinate testing, upgrade and configuration of system files and services, with VMware, MicrosoftVPC and Server, and VirtualBOX, x86 virtualization products. Ensure changes are in accordance with appropriate operating procedures. Administration of Company Employee Internet access through PPTP VPN and Using Linux Squid/Dansguardian Proxy Server according to the company policy its access usage is logged; analyzed and necessary actions are performed periodically.Manage Symantec AntiVirus Corporate Edition 9.x Server with managed/unmanaged clients.Give Installation and configuration Support of Cisco uBR900 series Routers, Wired / Wireless Cable Modems and SOHO Gateway/Firewall Equipment (Supports 802.3 and 802.11b/g/n) and SOHO VoIP SIP ATA Adapters to our Broadband Field Support Engineers.

Installation, Configuration, Troubleshooting, and Support of PCs and Network Servers Using Various Network Server Software like Novell NetWare, MS-Windows NT and SCO UNIX. Coordinating a group of ten System Support engineers for day-to-day activities in Computer Hardware Integration, Support and Maintenance with Various Operating Systems and Applications.Supported cross-platform software on non-windows client platforms, including some Unix Flavors and MacOS X supportPerformed occasional off-hours and remote support.