Maramawit Solomon Email & Phone Number

Alexandria, Virginia, United States

Glover Park DC

Posts room charges and taxes to guest accounts.Processes guest charges voucher and credit card vouchers.Post charges to the guest accounts that have not been posted or were incurred on the night audit shift.Transfer charges and deposits to master accounts.Checks to see that all charges are assigned to the appropriate departments.To verify that all.

Morrison House Hotel Oldtown Virginia

Kimpton (Morrison House) Alexandria, VA Guest services agent / MOD  To ensure guest satisfaction and profitability is maximized at every opportunity Greet, check in, check out guests promptly and warmly Perform opening and closing duties Monitor cleanliness and appearance of front desk and lobby area and report deficiencies to Front Desk Management.

Provide quality guest service to both internal and external guests by maintaining a friendly, helpful, positive and professional working attitude and appearance.Serve as a liaison between the Guest Services department and all other departments in the mall Keep records of customer interactions or transactions by recording details of inquiries, complaints.

Helped the children read, do homework, and finish projectsPrivate Surgery Center Oxon Hil, MD Filed, and scanned all paper documents October 2014-Januaray 2015

Responsible for appropriately handling emergencies, customer complaints, employee or customer accidents and supervising all store personnel.Assists in maintaining a clean and safe work environment within the store A lot of cash handling Responsible for completing close of day functions Education Year Up / Northern Virginia Community College Arlington, VA.

Education record

Year Up, Information Technology

Earned 15 college credits in Information Technology and English in partnership with Northern Virginia Community College; mastered.