As a Customer Account Manager at Adna Technologies, I have a passion for bringing order to chaos and and sense of calm to the storms. As a Sales and Operations specialist I have over 15 years of experience in delivering solutions that meet the needs of diverse clients both internal and external. I support the launch and optimization of new products and services, leveraging my skills in process improvement, communication, and customer service. I am always eager to learn new skills, technologies, and best practices in my field of expertise, and I value teamwork, innovation, and excellence.Prior to my current role, I held various sales and leadership roles for a managed hosting provider, where I contributed to the growth and retention of enterprise accounts, managed a team of sales professionals, and facilitated cross-functional collaboration. I am the Head JV Baseball Coach at Charlotte Senior High School, where I apply my coaching and leadership skills to mentor and motivate young athletes. Coaching is a journey, and it's not just about teaching the game; it's about shaping young minds and buildig character. As a baseball coach I've come to believe that the lessons learned on the field go far beyond the diamond.Lastly on in the fall on Saturdays, you will find me in the student section field level as a Security Attendant at Michigan State University, where I get to share my love for Spartan Football with the best fans in college sports! Spartans Will!