Benedict Jones Email & Phone Number

Garden Grove, Ca, Us

Garden Grove, California, Us

Providing the Support, Roadmap, and Technology landscape that is serving 64 Parishes, 5 Centers, 4 Cemeteries, and 36 Schools within the Diocese of Orange in order to meet the demands and needs of 1.3 Million Catholics in Orange County.

Tustin, Ca, Us

HUDDL3 group is a holding company that is investing in professional services and technology companies that are striving to shape Teamwork and Innovation in the Human Capital Ecosystem. In addition to investment, we deliver a suite of shared services so that the leadership teams are free to be customer-focused. In this role, we enjoy the opportunity to work with our teams and partners to contribute to designing and supporting the Future of Work.

St. Louis, Missouri, Us

Responsible for leading, managing, and supporting the Information Technology landscape for Aegion Energy Services 2500+employees, which is made up of Brinderson, Schultz, AllSafe, and P2S ServTech. Provide guidance and leadership to the organization and ensuring we are compliant to the standards and processes established.

Responsible for building, training, coaching, and mentoring of IT staff that supports the Government, Gaming Commission, and Rincon Enterprises. Developing, Planning, Budgeting, and Executing projects that are tied to the Government's 10 year plan. Ensuring that systems meet or exceed current standards and continue to drive IT programs forward. This includes Cloud implementation, as well as Hybrid deployments of Cloud and OnPrem systems. Virtualization and centralization of systems, as well as unified communications. Consolidation of systems to better streamline processes and speed up delivery of services. Developing processes and procedures to maintain standards in equipment and software. Disaster Recovery and Backups of information, systems, and communications to ensure Government is always functioning on and off Reservation. Liaison to Harrah's for Gaming Technology and audits.

Chicago, Illinois, Us

Managed and directed the Technology activities of 16 direct reports including 2 supervisors in the support of 26 states, Vancouver, Calgary, and Mexico City. Worked directly with business leaders to ensure Technology needs were met and aligned with company direction. Managed capital and expense investments as it related to infrastructure and technology. Managed all projects once budgets were approved.IT Governance: Ensured all locations maintained and met all audit points for AT101, SOC2, SOX, HIPAA, and other audit requirements. Implemented mandatory password change policies every 60 days for greater security. Ensured all PC and MAC Laptops were encrypted. Successfully completed all documentation updates from separation from RR Donnelley for all locations. Successfully completed 3rd party AT101 audits and customer audits quarterly.Vendor Relationships: Managed vendor relationships and contracts. Worked closely with IT Procurement in vetting, approving, and buying of Technology Hardware and Software. Also, worked with hardware providers like Dell and Apple to establish and test which devices would work best for the company’s needs. The results translated into savings in hardware/software costs. Experienced in working and maintaining relationships with Managed Services Providers (MSP).Asset Management: Managed overall asset life cycles for both PC’s and MACs. Led the team that established hardware and software standards. Established hardware depots, and sparing programs, which reduced downtown and provided immediate hardware when needed. Established Equipment Disposal Authorization (EDA) process to manage, reconcile, and dispose of old, broken electronic equipment.Hands On Capabilities: Extensive experience with a variety of systems, hardware, software, network, voice, and wireless implementation and support.

Chicago, Illinois, Us

Directed overall national and international IT operations in 11 states, Hong Kong, Singapore, Tokyo, and Seoul, consisting of approximately 4800 users, 300+ servers, and 3500+ workstations and 500+ MACs. Managed 28 direct reports including 3 managers that were involved in installation, maintenance, support and upgrades of software and infrastructure components. Worked closely with business leaders and end-users to align IT and Business strategies. Managed metrics surrounding hardware assets life cycle and quarterly/yearly IT Governance and 3rd party audits. Financial Management: Managed overall Hardware/Software assets to cut costs in maintenance and support and reviewed and negotiated contracts in order to leverage support and savings. Completed capital and expense requests for infrastructure enhancements, maintenance, adds, and replacements. Developed Travel request process and Technician standby process in order to save 50% reduction in travel expenses and overtime. Business Continuity: Developed Disaster Recovery Plans (DRP’s) for the data centers and Service Level Agreements (SLA’s) with internal clients, business units and vendors. Maintained relationships with various technology companies, domestic and international. Also, assisted the Businesses in developing their Business Continuity Plans (BCP’s) and Risk Assessments.Hardware/Software Deployment: Established standard image and process for deploying and building systems. Utilized Altiris for deployment of software packages, Symantec Endpoint Protection (SEP) for antivirus, and Symantec Endpoint Encryption (SEE) for encrypting systems. Ensured both PC and MAC environments received the necessary patching and updates on a regular basis. Deployed Symantec SEP to both MAC and PC environments. Established a MAC users forum for IT Support, in order to ensure all technicians supporting the MAC environment were all on the same page.

Chicago, Illinois, Us

Managed expansion of Donnelley Financial Services to the West Coast and through Y2K. This included hiring of staff and contractors to meet the demands of the various initiatives and projects. Led the integration of Donnelley Financial Solutions West Coast into the RR Donnelley & Sons Company centralized IT Organization.

Bachelors, Mathematics

Mathematics