I am a seasoned Program and Delivery Manager with a strong foundation in the product and services industry, known for my strategic leadership and ability to drive successful outcomes in complex environments. With deep expertise in end-to-end program management, governance, and customer engagement, I excel in risk management, test management, and the integration of Generative AI into business solutions.A proud graduate of NIT Silchar, I bring a wealth of experience in quality assurance and have consistently delivered successful projects using Agile methodologies. As a Certified Scrum Master, I am well-versed in Agile principles, ensuring that my teams are agile, responsive, and focused on continuous improvement. My knowledge extends to Robotic Process Automation (RPA), and I am currently at the forefront of leading cloud migration initiatives, driving innovation, and optimizing cloud-based solutions.In addition to my technical and managerial skills, I am adept at budgeting, bid processes, pre-sales activities, and team management, ensuring that projects are not only delivered on time but also align with business objectives and customer expectations. My dedication to fostering strong stakeholder relationships and delivering high-quality results has been instrumental in achieving organizational goals and driving sustained success.