Aditya Somani

Aditya Somani Email and Phone Number

Subject Matter Expert @ Continuum Global Solutions
Indore, MP, IN
Aditya Somani's Location
Indore, Madhya Pradesh, India, India
About Aditya Somani

Passionate πŸ” Intent Analyst at Continuum Global Solutions with a solid foundation in business analytics and project management. Leveraging 1.5 years of experience in the BPO industry, I excel in deciphering customer intent to drive strategic decision-making and optimize operational efficiency. 🌐 Proficient in resource management and administration, I possess a PMP certification, ensuring projects are executed with precision and adherence to timelines. My expertise extends to overseeing complex projects, balancing multiple priorities, and delivering results that exceed expectations.πŸ“ˆ With a keen eye for detail and a commitment to excellence, I am adept at analyzing data trends and extracting actionable insights to enhance business performance. My proficiency in French (DELF B1) adds a global perspective to my skill set, facilitating effective communication in diverse environments.πŸ” Driven by a thirst for knowledge, I have pursued additional certifications including GRE and TOEFL, demonstrating my dedication to continuous learning and professional development. Equipped with a solid foundation in business strategy and a passion for innovation, I am poised to make a meaningful impact in any organization.Let's connect to explore opportunities for collaboration and mutual growth. πŸš€ πŸ“’ Ready to seize new opportunities and drive meaningful change? Let's connect and explore how my skills and expertise can contribute to your organization's success. Whether it's business analytics, project management, or administration, I'm eager to make a positive impact. Reach out today, and let's embark on this journey together! οΏ½

Aditya Somani's Current Company Details
Continuum Global Solutions

Continuum Global Solutions

View
Subject Matter Expert
Indore, MP, IN
Website:
continuumgbl.com
Employees:
5623
Aditya Somani Work Experience Details
  • Continuum Global Solutions
    Subject Matter Expert
    Continuum Global Solutions
    Indore, Mp, In
  • Continuum Global Solutions
    Intent Analyst
    Continuum Global Solutions Jul 2023 - Present
    Indore, Madhya Pradesh, India
    π‘²π’†π’š π‘Ήπ’†π’”π’‘π’π’π’”π’Šπ’ƒπ’Šπ’π’Šπ’•π’Šπ’†π’”β€“ ❖ Analyzing Customer Intent: Identifying and assessing customer intent through various communication channels. Utilizing advanced analytical tools and techniques to interpret customer behavior and preferences. ❖ Generating Actionable Insights: Extracting actionable insights from intent analysis to inform strategic decision-making. Collaborating with cross- functional teams to translate insights into tangible business improvements. ❖ Project Management: Overseeing the end-to-end process of intent analysis projects, from data collection to actionable insights delivery. Employing advanced project management methodologies to ensure efficient execution and timely completion of tasks. ❖ Maximizing Customer Engagement and Satisfaction: Delivering exemplary customer service to enhance customer engagement and satisfaction to the fullest extent. Utilizing product knowledge to achieve exceptional levels of customer satisfaction.
  • Alliance FranΓ§aise De Bhopal - Indore
    Course Counselor Cum Public Relation Officer
    Alliance FranΓ§aise De Bhopal - Indore Jun 2022 - Oct 2023
    Bhopal, Madhya Pradesh, India
    π‘²π’†π’š π‘Ήπ’†π’”π’‘π’π’π’”π’Šπ’ƒπ’Šπ’π’Šπ’•π’Šπ’†π’”β€“ ❖ Advised Prospective Students: Provided personalized guidance and counseling to potential students regarding course selection, program requirements, and language proficiency levels. ❖ Assisted Individuals in Accessing Resources: Assisted individuals in accessing resources needed to reach their personal goals, facilitating their progress and achievement. ❖ Managed Public Relations: Developed and maintained positive relationships with the local community, media outlets, and educational institutions to promote Alliance FranΓ§aise's programs and events. ❖ Ensured Compliance and Ethical Standards: Performed all duties in line with relevant compliance, legal requirements, and internal safeguarding policies, maintaining organizational integrity and ethical standards. ❖ Built Collaborative Working Relationships: Built collaborative working relationships with the administrative team, fostering a cohesive and supportive work environment conducive to success. ❖ Conducted Counseling Sessions: Conducted counseling sessions using a wide range of methods, including face-to-face, phone, live chat, and Zoom, to address client concerns.

Aditya Somani Education Details

Frequently Asked Questions about Aditya Somani

What company does Aditya Somani work for?

Aditya Somani works for Continuum Global Solutions

What is Aditya Somani's role at the current company?

Aditya Somani's current role is Subject Matter Expert.

What schools did Aditya Somani attend?

Aditya Somani attended Indian Institute Of Technology, Kharagpur, Indian Institute Of Technology (Banaras Hindu University), Varanasi.

Who are Aditya Somani's colleagues?

Aditya Somani's colleagues are Nathan Shaub, Amir Carrion, Alan Yufra, Greg Reese, Joey Gibbs, Rajesh Tiwari, Donna Shephard.

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