Somesh Kumar Email & Phone Number

Chennai

Chennai, Tamil Nadu, India

• Provide technical support for both hardware and software issues to end users.• Manage the configuration and operation of Office-based computer operating systems.• Monitoring all the systems daily and respond immediately to security or usability concerns.• Creating and verify backups of data.• Respond to and resolve help desk requests.• Upgrade systems and processes as required for enhanced functionality and security issue resolution.• Created a company-wide backup of all network settings and essential data and recovered information in various locations during system crashes.• Providing support for the systems throughout the working day. Implementing security measures.• Ensuring that all the separate elements of the system are working together properly. • IT infrastructure analysis and planning.• Installation & Configuration of Mail client.• Installation, Configuration & Troubleshooting of Printer, Scanner.• Office 365 administration and monitoring.• Maintaining maximum availability of supported services for users.• Identify and analyze the issues that hamper the performance of the system, and to work in close coordination with the product development team and recommend the solutions for the issues.• Ability to resolve the connectivity problems related to the LAN and WAN handled other tasks as assigned.• Managing various operational requests and troubleshoot issues.• Making sure that virus protection software is up-to-date, and cleaning any viruses that infect in systems. • MS outlook configuration, Outlook backup & restore and troubleshooting.

Chennai, Tamil Nadu, India

• Responsible for Plans and executes all web, database marketing, email, social media, and display advertising campaigns.• Collaborated with management to enhance automation.• Responsible for promoting particular brand through social media.• Updating important news about the committee at every hour.• Supporting and executing the results of the team.• Responsible for creative growth strategies.• Identifying trends and insights and optimizes spend and performance based on the insights.

Chennai, Tamil Nadu, India

• Managing the day-to-day activities of the team• Motivating the team to achieve organizational goals.• Developing and implementing a timeline to achieve targets.• Conducting training of team members to maximize their potential.• Empowering team members with skills to improve their confidence, product knowledge, and communication skills.• Contributing to the growth of the company through a successful team.• Creating a pleasant and Organized working environment that inspires the team.• Organizing team meetings and solving challenges of team members.• Prioritize team and individual goals to effectively achieve business objectives• Be available to assist staff members with any patient issues• Support employees’ growth and development• Responsible for the organization’s policies, procedures, and guidelines for performance management• Responsible for taking attendance and Leave Management