Somesh S Email and Phone Number

Professional in Hospitality with a Drive for Outstanding Customer Service.With a solid foundation in hotel management and catering science, I've cultivated a dynamic career in the hospitality industry, driven by a relentless commitment to exceeding guest expectations and driving business growth.Over 2 years of hands-on experience in the hospitality sector, encompassing roles in sales, reservations and operations.Sales Coordinator | Four Seasons Hotel Bengaluru at Embassy One | Present.Communication and Reservation Agent | Four Seasons Hotel Bengaluru at Embassy One | 1 year 6 months.Industrial Training | Four Seasons Hotel Bengaluru at Embassy One | 4 months.Successfully managed inquiries and sales processes in the absence of sales managers, resulting in confirmed profitable business and enhanced guest satisfaction.Provided exemplary customer service as a frontline communication and reservation agent, handling guest queries, requests, and complaints with efficiency and care.Coordinated with various departments to ensure seamless guest experiences and contributed to the development of reports essential for business operations and decision-making.Leveraged training in diverse departments to acquire a comprehensive skill set, including proficiency in hotel software and leadership capabilities.Driven by a passion for delivering unparalleled guest experiences and a dedication to continuous learning and growth, I'm poised to contribute effectively to the success of any hospitality endeavor. Let's connect and explore opportunities to collaborate!