Somesh Raina Email & Phone Number

Somesh is a Customer-focused Delivery Leader with a global mindset backed by 19 years and 10 months of successful Programs/Projects Management, Business Operations Efficiency, Service Delivery, and Account Delivery Management skills. A tactical and strategic planner with a passion for Solution Delivery. Spearheaded market-facing delivery function and processes required to effectively differentiate the company to achieve its growth & market share.Currently associated as a “Senior Director – Customer Delivery” at Tarento Group managing Delivery function for Enterprise Consulting vertical. Responsible for customer success through successful delivery, Somesh is managing deliveries for APAC, MENA, and US regions. A Customer-Centric Delivery Professional Somesh is managing the E2E Delivery Engagements and working very closely with Engineering and Sales. Extensive Experience working both in the Product and Service side of delivery he has worked for Tier-1 customers in the Telecom domain and some of the renowned customers in other domain segments like – Education, Retail, and Distribution. Somesh is responsible for managing all facets of Delivery Management that includes:• People• Stakeholders• P&L• Communication• Customer SatisfactionComing from Delivery & Quality background Somesh bags certifications like:• CSM from Scrum Alliance.• PMP from PMI.• Advance Test Manager from ISTQB.Somesh’s key skill includes:Program Management: On-time delivery, Change Management, Communication Skills, Program/Project Management, Client Relationship Skills, Analyze Process Metrics Delivery Management: Client Relationship Skills, Analyze Process Metrics, Relationship Management, Tracking & Analysis, Documentation, Data-Driven Decisions, Process Creation, Account Management: Stakeholder Management, Escalation Management, Consultative skills, Prioritization, Program Budget Strategic Management: Leadership Skills, Organizational Skills, KPI Analysis, Time Management, Analyze Process Metrics Pre-Sales & Sales Support: Customer Facing Skills, POC Executions, SoW & RFP Responses

Listed skills include Requirements Analysis, Testing, System Testing, Business Requirements, and 29 others.