Somfeechukwu Janefrances Okpala

Somfeechukwu Janefrances Okpala Email and Phone Number

Customer Relations | Sales Coordination | Telemarketing | Customer Service | Administration @ Mobixia com
Somfeechukwu Janefrances Okpala's Location
Lagos, Lagos State, Nigeria, Nigeria
About Somfeechukwu Janefrances Okpala

I am a customer-focused Sales Account Coordinator with over 3 years of experience in customer service, client relationship management, and B2B sales. My background includes roles in journalism and news reporting, where I honed my skills in effective written and verbal communication.In my current role as an Infinix Sales Account Coordinator at Mobixia Company, I excel at responding promptly to customer complaints and providing after-sales support to ensure a positive post-sales experience. I manage a portfolio of over 100 client accounts, building and strengthening long-lasting relationships based on accurate price quotes and customer-centric terms.Proficient in MS/Google tools and data analysis, I bring analytical thinking to enhance business growth and retention. I collaborate closely with the sales team to consistently meet or exceed personal quotas and consult with businesses to provide accurate product and service information.I am passionate about delivering exceptional service, fostering client relationships, and contributing to business success.

Somfeechukwu Janefrances Okpala's Current Company Details
Mobixia com

Mobixia Com

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Customer Relations | Sales Coordination | Telemarketing | Customer Service | Administration
Somfeechukwu Janefrances Okpala Work Experience Details
  • Mobixia Com
    Infinix Sales Account Coordinator
    Mobixia Com Mar 2021 - Present
    Ikeja, Lagos State, Nigeria
    • Respond promptly to customer complaints and provide after-sales support upon request. Demonstrating a proactive approach to addressing customer needs and ensuring a positive post-sale experience.• Manages a portfolio of over 100 client accounts and builds and strengthens long-lasting client relationships based on accurate price quotes and customer-centric terms.• Educates clients on new products or services to increase customer engagement with the brand.• Works with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.• Consults with businesses to supply accurate product and service information.• Contacts over 20 new and existing customers weekly to discuss new products and services.

Somfeechukwu Janefrances Okpala Education Details

Frequently Asked Questions about Somfeechukwu Janefrances Okpala

What company does Somfeechukwu Janefrances Okpala work for?

Somfeechukwu Janefrances Okpala works for Mobixia Com

What is Somfeechukwu Janefrances Okpala's role at the current company?

Somfeechukwu Janefrances Okpala's current role is Customer Relations | Sales Coordination | Telemarketing | Customer Service | Administration.

What schools did Somfeechukwu Janefrances Okpala attend?

Somfeechukwu Janefrances Okpala attended Nnamdi Azikiwe University.

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