With a foundational education in civil engineering from Regent Education and Research Foundation, my career took a transformative turn towards IT. Currently, as an IT Helpdesk Support Specialist at AML RightSource, I leverage my technical acumen in network printers and my SQL skills to drive customer success. My journey through roles at HCLTech and Capgemini has solidified my ability to resolve complex technical issues and contribute to team efforts, underscoring the importance of adaptability and continuous learning in the tech space.