Sommer Sena Email & Phone Number

Miami, Florida, United States

Pivotal part of fast paced shipping operation that thrived on timely delivery and customer satisfaction. Impacting cultures and trends with jewelry. Achieving growth of 30% in 3 years of an new company established in 2019Oversee the secure transportation of high-value items both domestically and internationally, including customs and import/export regulationsLead, train, and develop operations staff, promoting a culture of excellence and attention to detail.Daily duties of Shipping and packaging 500-800 online order of jewelry/apparel single handedly.Perform regular quality assessments on all incoming materials from vendors and outgoing products for shippingSetting up pop up shop for the company at every major event such as concerts and sporting eventsHandling the process of accepting, inspecting, and processing returned products.

Miami, Florida, United States

Provided professional quality recording and Mixing and Mastering services to local musician , and High profile Musician/ ProducersResponsible for client satisfaction and the efficient administration of daily studio operations and cleanlinessPerformed maintenance of recording and electronic music equipment including installation and repair of computers , consoles, MIDI gear, etcAssisted in the successful and continuing relationships between the studio and its clients, which include local and international advertising agencies, news agencies, and production companies

Miami, Florida, United States

During my tenure at this position i had generated numbers of positive reviews with my name written on websites (trip advisor, Google, Yelp Etc.) Keeping us at 5 star and 4 diamond quality.Made reservations over the phone, in person and ensured all aspects of the room reservation procedure are followed, including bookings, confirmations and cancellation policies.Compiled, prepared bills, receipts and ran statistical reports for all departments and transferred information to our Accounting departmentProvided excellent conflict resolution for guest and employeesProduced daily reports that helped the company increase profit and reduce costsVerified revenue from all sources is accurately balanced and followed up on any discrepancies

Manhattan, New York, United States / Miami , Fl

Store key holder ,Computer efficient worked with CMS and POS station programsSorted out daily mail, kept logs of forwarding mail of over 1000+ mailbox customers.Provided excellent packaging and safe shipping for high fragile items worldwide.Heavy lifting, Stock maintenance, Business and Residential packages pick up.Resolving problem, Laminating, Scanning, Binding, and making Business Cards for office project.Work closely with couriers claims department.