Sommer Tadano Email & Phone Number

Arizona, United States

- Independently create customized coaching plans for 20+ new Loan Officers, tailored to their unique needs and strengths.- Guide Loan Officers through the origination process, ensuring comprehensive understanding of their duties, industry best practices, and fostering self-assurance.- Improve productivity and efficiency by providing valuable insights, analysis, and recommendations.- Collaborate with third-party vendors and employees, upholding strict confidentiality guidelines.- Encompass application support and tutorials.- Demonstrate expertise in over 30 + loan programs and products, including FHA, VA, CONV, USDA/RD, Jumbo, Construction to Perm, Bond products, and Kentucky-licensed.- Foster a positive and inclusive work environment, collaborating effectively with colleagues and third-party vendors to achieve shared goals.- Possess excellent written communication skills and proficiency in Microsoft Word, Excel, Outlook, and G Suite for efficient data management and communication.

North Scottsdale

- Collaborated with President Circle award-winning Mortgage Consultant to submit accurate and compliant loan applications, adhering to lending laws.- Cultivated and nurtured strong relationships with local real estate agents, escrow officers, construction builders, and private clientele, fostering trust and loyalty.- Streamlined the application process by conducting effective meetings with loan applicants and securing necessary documentation.- Consistently funded an average of $4+ million per month, managing a pipeline of 40-60 loan files.- Provided exceptional customer service by efficiently handling high-volume inbound calls and emails, exceeding client expectations.- Demonstrated extensive knowledge of various loan programs and products, including Construction to Perm, one-time close, FHA, VA, USDA, NM/OH/VA Bond programs, HELOC products, and Jumbo loans.

Phoenix Area, Arizona

- Conduct thorough research and generate time-sensitive mortgage settlements and agreement letters.- Manage debt service letter reports, reviewing, approving, and coding files into work queues.- Reconcile 80k+ invoices from third-party vendors and internal business transactions.- Manage sensitive information regarding deceased borrower accounts and transferring of ownership responsibilities.- Collaborate actively with team members on a weekly basis to improve processes and procedures.- Delegate projects to team members, facilitating the development of job aides for government audit approval.

Basic accounting and HUD reconciliation.Mastery of regulatory compliance including RESPA and Sworn Docs.Accurately escrow, impound and collect for taxes and insurance.Coordinate dual signings with multiple parties in more than one state.Verify wire instructions, ACH, account information and effectively transmit wires.Program knowledge of FHA, Conventional and bond loans.

Phoenix Area, Arizona

Manage special projects, escalated issues, revise aged and implemented and improved new process and procedures.Implement quarantine and immersion process by training 250+ employees in a virtual and home classroom setting in California, Texas, and Arizona.Coached 25 -30 staff members to develop long-term career goals.Drove quality assurance and developed work plans consistent with program goals and objectives.Performed detailed reviews of Trust, title and subordination documents.